Problems with print module

Community Beginner ,
Nov 23, 2020

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Hi,

 

Everytime I try to save a picture from print module, Lightroom stop working. Can not save but can not cancel neither. It is in a MacOs Catalina 10.15.6 and Lightroom 5.7.1. 

 

It is happeing since I am using the new Mac. At the beginning I could save 1 or 2 pictures and then Lightroom blocked, but can save one more again after restarting the computer. Now, can not save any more picture in a jpeg even restarting Lightorrom or the computer many times. How could I fix this problem?

 

Thanks!

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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Crash or freeze, Mac, Problem or error

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Problems with print module

Community Beginner ,
Nov 23, 2020

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Hi,

 

Everytime I try to save a picture from print module, Lightroom stop working. Can not save but can not cancel neither. It is in a MacOs Catalina 10.15.6 and Lightroom 5.7.1. 

 

It is happeing since I am using the new Mac. At the beginning I could save 1 or 2 pictures and then Lightroom blocked, but can save one more again after restarting the computer. Now, can not save any more picture in a jpeg even restarting Lightorrom or the computer many times. How could I fix this problem?

 

Thanks!

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

TOPICS
Crash or freeze, Mac, Problem or error

Views

48

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Nov 23, 2020 0
Adobe Community Professional ,
Nov 23, 2020

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"How could I fix.."- Subscribe to the Photography Plan (20Gb) and install Lightroom-Classic v10.0 $9.99 PHOTOGRAPHY PLAN 

Old versions of Lightroom are not supported on Mac Catalina or Big Sur OS.

 

https://helpx.adobe.com/lightroom-classic/kb/macos-catalina-compatibility.html#Knowncompatibilityiss...

Adobe does not recommend that customers using old versions of Lightroom Classic upgrade to macOS Catalina.

Older versions use 32-bit licensing components and installers. Therefore, they cannot be installed and activated after upgrading to macOS Catalina. Although upgrading to macOS Catalina with an older version already installed on your computer may allow the app to function in some capacity, you will not be able to reinstall or activate the app after the macOS upgrade.

 

Regards. My System: Lr-Classic 10.1, Photoshop 22.1, Lightroom 4.1, Windows-10 Nikon DSLR.

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Nov 23, 2020 1
Community Beginner ,
Dec 01, 2020

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Thanks!

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Dec 01, 2020 0
Adobe Community Professional ,
Nov 24, 2020

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Try starting from scratch and then making a new preset. Do not use the exiting preset. 

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Nov 24, 2020 1
LEGEND ,
Nov 24, 2020

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Under no circumstance should you uninstall LR thinking to reinstall LR. You will not be able to reinstall LR v5 (or v6) on MACOS Catalina or Big Sur, as the installer is 32bit.

 

You cannot update to non subscription LR for the same reason.

 

 

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Nov 24, 2020 1
Community Beginner ,
Dec 01, 2020

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Thank you!

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Dec 01, 2020 0
LEGEND ,
Nov 24, 2020

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I assume LR v5 was on your MAC before upgrading to Catalina. Surprised it works at all. Oh v6 may still work, but v5?

 

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Nov 24, 2020 1
Community Beginner ,
Dec 01, 2020

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Thanks! Yes, it is working on Catalina. Just that problem. 

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Dec 01, 2020 0
LEGEND ,
Nov 24, 2020

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Everytime I try to save a picture from print module,

By that, do you meen print to a file?

 

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Nov 24, 2020 1