quits working

New Here ,
Dec 08, 2020

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My lightroom just continues to close while I am working. grrrrrr it's only happed about 100 times.

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Crash or freeze

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Adobe Community Professional ,
Dec 08, 2020

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You'll need to provide more information

 

  • Version of Lightroom Classic you're using
  • Operating system (Windows/Mac) including specific version
  • Hardware including graphics card details

 

Easiest way to provide same is to open LrC Help, choose System Info. Copy the first 20 or so lines of the info dialog then paste to the forum. Below is an example

 

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.15.7 [19H15]
Application architecture: x64
Logical processor count: 20
Processor speed: 3.0 GHz
SqLite Version: 3.30.1
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 1,012.8 MB (1.5%)
Virtual memory used by Lightroom: 8,151.0 MB
Memory cache size: 61.6MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 83MB / 32767MB (0%)
Camera Raw real memory: 85MB / 65536MB (0%)
Displays: 1) 2560x1600

Graphics Processor Info:
Metal: AMD Radeon HD - FirePro D300

 

 

 

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Community Beginner ,
Dec 08, 2020

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Are you already using the last release?  10.1  ??? 

 

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