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"Lightroom ist auf probleme mit nutzungsberechtigungen gestoßen"

New Here ,
May 06, 2020 May 06, 2020

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I installed Lightroom Classic via Creative Cloud on a fresh MacBook with Catalina 10.15.4

When it launches I get this error message: "Lightroom ist auf probleme mit nutzungsberechtigungen gestoßen" which translate to wrong file permissions. 

 

I tried the "Repair, to continue" option with no result. 

 

I continued the start of the application, which lead to several pop ups about missing directories in ~/Library/Application Support/Adobe/Lightroom, which I added manually and these pop ups  disappeared. Now I still get the message at start up of Lightroom. I can continue and the directory pop ups dont come up anymore but I don't know if the general error will lead to problems with my data afterwards. I also did the Disk Utility repair...

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Community Expert ,
May 06, 2020 May 06, 2020

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Please take a look here: 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html#Tr...

and in German:

https://helpx.adobe.com/de/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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New Here ,
May 06, 2020 May 06, 2020

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Hi Axel, thank you for the links. Unfortunately I tried all of the applicable tips in there without success...

 

If I would know what exactly the directories are that are missing/without permission I could do it manually... So is there maybe a log file or something?

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New Here ,
May 30, 2020 May 30, 2020

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Hi Axel,

 

I have here the same problem like Philipp has described. And I have everything done like the description in the links which you have posted here. I was also in contact with apple support and I have done everything too what they recommended. Finally apple informed that's a problem of the third part software (adobe). Any other suggestion or solution? My opinion is that a complete restall of osx to solve the problem is not a solution. Every app works fine only lightroom has the problem with the permission. thank you.

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Community Expert ,
Jun 03, 2020 Jun 03, 2020

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I'm not a MAC user,  so I don't have a lot of experience.

 

I'm found the following:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-encountered-user-permission-issues

https://feedback.photoshop.com/photoshop_family/topics/user-permissions-issue-with-latest-lightroom-...

 

I'll hope it helps 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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