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Random pixel during export action

Community Beginner ,
Sep 04, 2020 Sep 04, 2020

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I've a new windows computer with Lightroom classic installed and now, when I export JPG from RAW, the picture have, random, some pixel.

Can anyone help me?

JF9A9982.jpgJF9A0001.jpgJF9A9787.jpg

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Community Beginner ,
Sep 04, 2020 Sep 04, 2020

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This are the PC characteristics:

 

Versione di Lightroom Classic: 9.4 [ 202008061458-dbb2971e ]
Licenza: Creative Cloud
Impostazioni lingua: it
Sistema operativo: Windows 10
Versione: 10.0.19041
Architettura dell'applicazione: x64
Architettura del sistema: x64
Conteggio processore logico: 8
Velocità processore: 4,1 GHz
Versione SqLite: 3.30.1
Memoria integrata: 130799,3 MB
Memoria reale disponibile in Lightroom: 130799,3 MB
Memoria fisica usata Lightroom: 12337,1 MB (9,4%)
Memoria virtuale usata Lightroom: 13685,8 MB
Conteggio oggetti GDI: 1062
Conteggio oggetti UTENTE: 2619
Conteggio maniglie elaborate: 3466
Dimensione cache memoria: 0,0MB
Versione Camera Raw interna: 12.4 [ 555 ]
Numero di thread massimo utilizzato da Camera Raw: 5
Ottimizzazione SIMD Camera Raw: SSE2,AVX,AVX2
Memoria virtuale di Camera Raw: 1793MB / 65399MB (2%)
Memoria reale di Camera Raw: 1811MB / 130799MB (1%)
Impostazione DPI del sistema: 120 DPI
Composizione desktop attivata: Sì
Monitor: 1) 5120x2160
Tipi di input: Multitouch: No, Tocco integrato: No, Penna integrata: No, Tocco esterno: No, Penna esterna: No, Tastiera: No

Informazioni processore grafico:
DirectX: NVIDIA Quadro RTX 6000 (27.21.14.5206)

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LEGEND ,
Sep 05, 2020 Sep 05, 2020

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So people don't have to download the image you have attached to your post please Edit your post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box like this.

2020-06-07 19_13_42-Camera Raw Brush tool problem - Adobe Support Community - 11189555.png
Thank you.

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Community Beginner ,
Sep 05, 2020 Sep 05, 2020

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Done! Thanks

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LEGEND ,
Sep 05, 2020 Sep 05, 2020

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These look to be corrupted images which is caused by some type of hardware problem.

You see nothing like that in the actual RAW files on your computer?

What happens if you export to TIF format?

Also what camera are you using?

 

Take one or two of the RAW files and upload them to some place like DropBox and post a public link to them so they can be downloaded and checked on our computers.

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Community Beginner ,
Sep 05, 2020 Sep 05, 2020

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This is the link with 2 sample: https://www.dropbox.com/sh/tzoqbwe1tt97ajg/AADrJraMmqQhQv7gmrxLjLYAa?dl=0

 

My problem is that the same picture can have a different output, if I retry export, but on my older PC I don't have this problem (with the same original file).

Also in TIFF export I've the same result.

 

My camera is a Canon EOS 7D.

 

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Community Expert ,
Sep 06, 2020 Sep 06, 2020

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Tested the files on my machine and they export without the colored blocks. I would guess that you are indeed dealing with a hardware issue on your machine. I would run diagnostics such as memtest and such.

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LEGEND ,
Sep 06, 2020 Sep 06, 2020

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Might be off on this.

 

In LrC bring up preferences, open the tab that has your Camera RAW CACHE setting in it, and purge the CACHE

 

Yes that would effect Develop module only, but...

 

Also, close LrC, delete the Library previews.

 

Restart LrC, retry.

 

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Community Beginner ,
Sep 06, 2020 Sep 06, 2020

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I tried what was indicated, but I got the same result. On the Laptop I tried and exported everything without any problems.

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Community Beginner ,
Sep 12, 2020 Sep 12, 2020

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I'll try to search a solution with Adobe Support. I've uninstalled and reinstall LrC but Nothing was changed. 

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LEGEND ,
Sep 12, 2020 Sep 12, 2020

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I downloaded your files and then Exported them from LrC 9.4 as JPG images. Nothing wrong with them on my system.

 

2020-09-12 12_14_40-LR Classic Test V9 Cat - Adobe Photoshop Lightroom Classic - Library.png

 

You also say.

 

Quote:

On the Laptop I tried and exported everything without any problems.

End Quote: 

 

That would indicate a hardware problem on your other computer that is corrupting the images on Export and NOT a problem, bug or whatever you want to call it, in LrC.

 

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