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requirements for GPU operation

New Here ,
Jun 21, 2020

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Hi all. I ask you to tell you why I cannot use a compatible graphics processor in the Lightroom Classic?
My computer settings:
Win7 64bit
RAM 16GB
AMD Ryzen5 1600 Six 3,2GHz Processor
Radeon RX 590 Series Graphics Card 8192Mb
The latest drivers are installed, but still the graphics processor is not active.

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FAQ, Performance, Problem or error

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requirements for GPU operation

New Here ,
Jun 21, 2020

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Hi all. I ask you to tell you why I cannot use a compatible graphics processor in the Lightroom Classic?
My computer settings:
Win7 64bit
RAM 16GB
AMD Ryzen5 1600 Six 3,2GHz Processor
Radeon RX 590 Series Graphics Card 8192Mb
The latest drivers are installed, but still the graphics processor is not active.

Topics

FAQ, Performance, Problem or error

Views

73

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 21, 2020

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Could be Win 7 and the driver for your video card.

 

Win 7 is no longer supported.

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LEGEND ,
Jun 21, 2020

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Adobe Community Professional ,
Jun 21, 2020

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That page was last update on October 14, 2019.

 

I know there was a notice about Win7 support ending in parts of LrC.

 

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Most Valuable Participant ,
Jun 21, 2020

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LR Classic no longer supports video playback on Windows 7 but should otherwise operate normally:

https://blogs.adobe.com/crawlspace/2020/01/changes-to-video-playback-support-for-lightroom-classic.h...

 

This help article was published on 5/21/20 and explicitly references LR GPU support on Windows 7:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html

 

According to that article, LR only supports the option Use GPU For Display but not Use GPU For Image Processing on Windows 7.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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