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Returning Grey Boxes

New Here ,
Jul 06, 2020

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I have multiple copies of the same image, when I delete the unwanted I remove them from the disc.  When I reopen Lightroom there is a grey box with the message " file could not be found."

I remove the greyboxes from LIghtroom and the next time I open LR they're back and the count remains the same.. anybody?

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Mac, Problem or error

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Returning Grey Boxes

New Here ,
Jul 06, 2020

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I have multiple copies of the same image, when I delete the unwanted I remove them from the disc.  When I reopen Lightroom there is a grey box with the message " file could not be found."

I remove the greyboxes from LIghtroom and the next time I open LR they're back and the count remains the same.. anybody?

Topics

Mac, Problem or error

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66

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Adobe Community Professional ,
Jul 06, 2020

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You need to delete them from WITHIN Lightroom, not outside of it. Then it knows to delete that entry from its database. 

This is true for any Finder operations (move, delete, rename) etc. All this can be done from within Lightroom and should be. 

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New Here ,
Jul 09, 2020

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I have removed them from Lightroom.  When I reopen Lightroom the count is back where it started and the greyboxes are back.

still stumped 

 

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New Here ,
Jul 09, 2020

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So, I have removed the images in Lightroom Classic and I have removed them using the delete from disc option in Lightroom Classic.  Both ways the count doesn't change and grey boxes replace the place the photo was at.  So thanks for your advice. Is there another way to erase within Lightroom ?

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Adobe Community Professional ,
Jul 09, 2020

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billyin1 LATEST
New Here ,
Jul 13, 2020

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thanks, hopefully will solve this thing.

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