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Running macOS Catina 10.15.6 I am running LR Classic 9.3 exporting crashes

New Here ,
Aug 20, 2020

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Every time I'm in the export panel. Changing the names of the images and sizes of that export, My computer crashes. I can't quit export. I cannot force quit. Have to turn my computer off in the back.

Am I doing something wrong or is there a glitch.

Jim

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Crash or freeze, Import and export, Mac

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Running macOS Catina 10.15.6 I am running LR Classic 9.3 exporting crashes

New Here ,
Aug 20, 2020

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Every time I'm in the export panel. Changing the names of the images and sizes of that export, My computer crashes. I can't quit export. I cannot force quit. Have to turn my computer off in the back.

Am I doing something wrong or is there a glitch.

Jim

Topics

Crash or freeze, Import and export, Mac

Views

42

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LEGEND ,
Aug 20, 2020

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following

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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LEGEND ,
Aug 20, 2020

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Computer crashing is almost always a hardware malfunction or a bad driver.

 

First, you might want to (if possible) Update your video driver and motherboard driver. After that, you need to start checking the hardware, and be sure to monitor the heat in the case from the CPU, as crashing during export is often heat problem caused by cooling system elements that have stopped working. Other potential causes are bad memory chips and bad hard disk sectors.

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New Here ,
Aug 21, 2020

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Thank you for your explanation. Even if this computer is only two weeks old?

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LEGEND ,
Aug 21, 2020

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I'm not sure why the age of the computer is relevant.


The only known causes of a computer crashing are bad drivers or hardware malfunction.

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