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Save Metadata stops on Movie Files

New Here ,
Nov 28, 2018

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There seems to be a bug in Lightroom Classic CC (8.0). When trying to save metadata on a group of folders, it stops as whenever it encounters a movie file. The movie files on my disk are Nikon MOV files.

Is this a bug? Is there a work-around?

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Save Metadata stops on Movie Files

New Here ,
Nov 28, 2018

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There seems to be a bug in Lightroom Classic CC (8.0). When trying to save metadata on a group of folders, it stops as whenever it encounters a movie file. The movie files on my disk are Nikon MOV files.

Is this a bug? Is there a work-around?

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New Here ,
Jul 09, 2020

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I have the same problem with Release 9.3! Video files are of different types. (mp4, mts, mov ... ).

Any solution to this???

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Adobe Community Professional ,
Jul 09, 2020

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Do you get a error message, if so post a screen capture of the message or quote the text word for word.

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.6: LrC 9.4, Lr 3.4.1, Ps 21.2.2, Camera OM-D E-M1.

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New Here ,
Jul 09, 2020

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There is no error message. The progression bar just freezes. (Windows 10 Pro 64bit. Version 10.0.19041).

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Adobe Community Professional ,
Jul 09, 2020

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Yes there is.

Use a Program specifically designed and written to work with VIDEO Files. LrC (from Lr version 1) was designed to work with STILL Images.

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New Here ,
Jul 09, 2020

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Which program is that? I don't understand. An extra plug-in?

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Most Valuable Participant ,
Jul 09, 2020

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"I have the same problem with Release 9.3! Video files are of different types. (mp4, mts, mov ... ).

Any solution to this??? ... There is no error message. The progression bar just freezes."

 

This doesn't happen  in my LR 9.3. I suggest you post a bug report in the official Adobe feedback forum, where Adobe wants all bug reports and feature suggestions: 
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

Be sure to include the first ten lines of the menu command Help > System Info.  Provide all the details, rather than linking back to this thread -- experience shows that Adobe developers tend not to follow the links. (Safari users, uncheck the option Safari > Preferences > Privacy > Prevent Cross-Site Tracking or use Chrome or Firefox.)

 

A screen recording of the problem behavior would make it more likely Adobe would pay attention and perhaps investigate. Upload it to Youtube, Dropbox, or similar and include the sharing link in your post.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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