Scammed?

New Here ,
Jan 17, 2021 Jan 17, 2021

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I bought Adobe Lightroom Classic software for Windows on Etsy. The advertisement for the software said "Pre-Activation - Lifetime Activation". But after downloading and installing the programme, I opened it and was taken to the Adobe website where I was asked to now pay an additional monthly subscription. Is this for real or have I been scammed? Why am I paying twice? I'm asking here because apparently there is no way to talk to an actual human being in Adobe's Help Centre. I just get routed back to the FAQs page. This sucks and I haven't even tried it out yet!

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Adobe Community Professional ,
Jan 17, 2021 Jan 17, 2021

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This has nothing to do with Adobe. If below is what you bought then you got scammed! Lightroom is a subscription only product that requires a monthly payment. It also says, "You Have The Right For A Full Refund Guaranteed If You're Not Satisfied. Go get your refund from Etsy!

https://www.etsy.com/listing/942593059/adobe-photoshop-lightroom-classic-2021?ga_order=most_relevant...

 

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LEGEND ,
Jan 17, 2021 Jan 17, 2021

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Its probaby this one.  Says the following.   You probably lost your money

Screen Shot 2021-01-17 at 10.32.30 AM.jpg

 

https://www.etsy.com/listing/927660274/adobe-lightroom-classic-cc-2021-windows?ga_order=most_relevan...

 

 

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Adobe Community Professional ,
Jan 17, 2021 Jan 17, 2021

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Rob, at the link I provided it also shows the below text. Either way I suggest contacting the seller for a full refund due to false advertising. If no refund is offered contact Etsy directly. This is totally bogus!

 

megasoftcloud [!at] protonmail.com
( You Have The Right For A Full Refund Guaranteed If You're Not Satisfied )
ONE TIME PAYMENT - INSTANT DELIVERY - EMAIL SUPPORT

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