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Screen Refresh - Slows down after time

Community Beginner ,
Jun 13, 2020

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I can't seem to resolve this issue after going thru all the recomendations, etc...
I use two monitors with Lightroom Classic both connected to a GeForce GTX 1060 6GB card via HDMI. I have a PC tower rnning Windows 10 64 bit.

When I'm culling thru hundreds of photographs, the screen refresh gets wonky after about 15 minutes. What then happens is that my screen starts to cycle thru all minimized open windows (including Lightroom), one at a time. This only happens when I'm running Lightroom. I'm not sure if it's refresh issue or what, but everything runs really slow at this point and I'm forced to close the app and restart it.

I disabled the graphic acceleration fearure in LR to see if this had any impact. It helped, but I'm still bumping into the issue to a lesset degree. Any suggestions. Is there a utility I could use to pinpoint the issue? I've spent a great deal of time trying to figure this one out, any help or suggestion would be greatly appreciated.

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Screen Refresh - Slows down after time

Community Beginner ,
Jun 13, 2020

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I can't seem to resolve this issue after going thru all the recomendations, etc...
I use two monitors with Lightroom Classic both connected to a GeForce GTX 1060 6GB card via HDMI. I have a PC tower rnning Windows 10 64 bit.

When I'm culling thru hundreds of photographs, the screen refresh gets wonky after about 15 minutes. What then happens is that my screen starts to cycle thru all minimized open windows (including Lightroom), one at a time. This only happens when I'm running Lightroom. I'm not sure if it's refresh issue or what, but everything runs really slow at this point and I'm forced to close the app and restart it.

I disabled the graphic acceleration fearure in LR to see if this had any impact. It helped, but I'm still bumping into the issue to a lesset degree. Any suggestions. Is there a utility I could use to pinpoint the issue? I've spent a great deal of time trying to figure this one out, any help or suggestion would be greatly appreciated.

TOPICS
Bug, Performance, Problem or error

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187

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Jun 13, 2020 0
LEGEND ,
Jun 13, 2020

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Please post your System Information as Lightroom Classic reports it. In Lightroom click on Help, then System Information, then Copy. Pate that into a reply. Info from first line all the way down to and including plug-in info please.

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 13, 2020 0
Community Beginner ,
Jun 14, 2020

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Here my system info (username changed):

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 6
Processor speed: 2.8 GHz
SqLite Version: 3.30.1
Built-in memory: 16329.4 MB
Real memory available to Lightroom: 16329.4 MB
Real memory used by Lightroom: 1854.0 MB (11.3%)
Virtual memory used by Lightroom: 1742.2 MB
GDI objects count: 1100
USER objects count: 3447
Process handles count: 2261
Memory cache size: 468.7MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 105MB / 8164MB (1%)
Camera Raw real memory: 106MB / 16329MB (0%)
System DPI setting: 192 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1060 6GB (26.21.14.4614)



Application folder: D:\Program Files\Adobe Lightroom Classic
Library Path: D:\Users\[username]\Pictures\Lightroom\[hidden]Photo_Catalogue_CCClassic.lrcat
Settings Folder: C:\Users\[username]\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Any Filter
3) DxO PhotoLab 2
4) DxO PhotoLab 2 Importer
5) Envira
6) Export to Photomatix Pro
7) Facebook
8) Find Duplicates 2
9) Flickr
10) FTP Publisher
11) FTP Upload Sample
12) HDR Efex Pro 2
13) jb Search Replace Transfer
14) jf Metadata Viewer
15) Luminar 4
16) Nikon Tether Plugin
17) ON1 HDR Standalone 2020
18) ON1 Photo RAW 2020
19) ON1 Resize 2020
20) Show Focus Points
21) SmugMug

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1c03
Subsystem : 86411043
Revision : a1
Video Memory : 6052
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 1060 6GB/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 446.14
GPUDeviceEnabled: false
OGLEnabled: true

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Jun 14, 2020 0
LEGEND ,
Jun 13, 2020

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Also, see:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 13, 2020 0
Community Beginner ,
Jun 14, 2020

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I have already stepped thru the steps in this link, as well as the included links to other info.

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Jun 14, 2020 0
ftjjr LATEST
Community Beginner ,
Jun 18, 2020

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Any suggestions on who/where to go with this issue? I'm suspecting an issue with video or network devices, BUT I can't pinpoint the exact suspect yet. LatencyMon software points to latency driver issues in dxgkrnl.sys (DirectX) and nvlddmkm.sys (Nvidia), but the actual cause may be something else that is utilizing these drivers. Again, this issue only happens when I preview/cull a days worth of shooting on a 2nd Monitor with Lightroom. I'm not even in Develop mode when it happens. 

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Jun 18, 2020 0