se bloquea con color y cierra

New Here ,
Feb 23, 2021 Feb 23, 2021

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El programa se bloquea y se cierra solo al momento de trabajar en color, el equipo sobrepasa los requerimientos mínimos, ayuda 

Captura de pantalla 2021-02-23 161657.png

 

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Crash or freeze, Problem or error

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help we need more informations about your environment.

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

Do you get an error message? If yes, please post the exact message or an screenshot.

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

 

 

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