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Sending/Receiving an exported LR catalog

New Here ,
Aug 14, 2020

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Hello! I need help, bad. 

I'm just starting a photo editing business, and a client sent me an exported LR catalog through WeTransfer. The files i received were a .LRcat file, smartpreviews.lrdata, and previews.l data. The entire package I downloaded was 1gb (217 images).

 

I opened her catalog, edited her images, and then sent them back to her through WeTransfer. 

She opened the catalog, and then tried to export the images, and she got an error saying the originals couldn't be found, only smart previews so her files are tiny. I went through all of my settings again, and it seems as if i did everything correctly, but I just edited the virtual copies. 

Where are we going wrong here? Is there anyway for me to salvage it without having to re-edit the entire wedding again? This was my first paying client and I messed up and I want to cry. 

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Sending/Receiving an exported LR catalog

New Here ,
Aug 14, 2020

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Hello! I need help, bad. 

I'm just starting a photo editing business, and a client sent me an exported LR catalog through WeTransfer. The files i received were a .LRcat file, smartpreviews.lrdata, and previews.l data. The entire package I downloaded was 1gb (217 images).

 

I opened her catalog, edited her images, and then sent them back to her through WeTransfer. 

She opened the catalog, and then tried to export the images, and she got an error saying the originals couldn't be found, only smart previews so her files are tiny. I went through all of my settings again, and it seems as if i did everything correctly, but I just edited the virtual copies. 

Where are we going wrong here? Is there anyway for me to salvage it without having to re-edit the entire wedding again? This was my first paying client and I messed up and I want to cry. 

TOPICS
Import and export

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79

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Aug 14, 2020 0
Adobe Community Professional ,
Aug 14, 2020

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When your client received the edited catalog back, she should have linked it with the master images. Then all of the adjustments that you made would have affected those master files. It sounds as if she didn't do that, so the prints were made from the Smart previews.

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Aug 14, 2020 0
Adobe Community Professional ,
Aug 14, 2020

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I'd agree with JimHess here and I am wondering if she noticed the "missing image" exclamation mark in the top right-hand corner of the Grid View thumbnail befoe exporting?

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Aug 14, 2020 0
Adobe Community Professional ,
Aug 15, 2020

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That is perfectly normal and no problem at all. Your client did not include the originals when she exported as catalog, but included smart previews. That's fine's, but that requires a different method to get your edits back into her catalog. Instead of trying to export the images from the catalog you sent, she should open her main catalog, choose 'File - Import From Another Catalog' and import the catalog you sent.

-- Johan W. Elzenga, http://www.johanfoto.com

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Aug 15, 2020 0
Adobe Community Professional ,
Aug 15, 2020

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If you got both the Original images and Smart Previews and Sent back both then she should have everything she needs.

 

You say you Edited the Virtual Copies? Virtual Copies are NOT Smart previews.

 

Please explain what Exactly you got from here and what Exactly you sent back.

 

Also she should of imported the catalog you sent back into her Main Working catalog where those original images had already been imported. 

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Aug 15, 2020 0
Adobe Community Professional ,
Aug 15, 2020

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The OP said: "The files i received were a .LRcat file, smartpreviews.lrdata, and previews.l data."

 

I think everything is clear. Virtual copies can also be edited if you have smart previews but not originals.

-- Johan W. Elzenga, http://www.johanfoto.com

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