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slow import

New Here ,
Nov 17, 2019 Nov 17, 2019

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Does anybody have any issues with lightroom.

The time it takes to upload isnt the issue. Its before this. So if I press import, it takes ages, and then trying to find the drive where the photos are takes ages. Im not sure if im explaining this right but its the selection of what photos to import process rather than the actual import process.

Amy help would be great as this is taking forever.

Thanks

James

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Community Expert ,
Nov 17, 2019 Nov 17, 2019

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So where are you importing from? Card reader? Camera? Disk, what kind?

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New Here ,
Nov 17, 2019 Nov 17, 2019

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Hi it doesnt matter where I import them from, this is before I have even selected a place to import them from.

So, you open light room and you want to import some photos, so you click import to select source. It is this part the selection rather than the import.

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Community Expert ,
Nov 17, 2019 Nov 17, 2019

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Please share information on your OS system, RAM, and software version. Sometimes cleaning up how large files are stored, such as not having them on the Desktop, which the OS searches through can cause speed issues.

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New Here ,
Nov 17, 2019 Nov 17, 2019

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LATEST

Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.17763
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.5 GHz
Built-in memory: 16337.0 MB
Real memory available to Lightroom: 16337.0 MB
Real memory used by Lightroom: 2997.5 MB (18.3%)
Virtual memory used by Lightroom: 2926.4 MB
GDI objects count: 808
USER objects count: 2833
Process handles count: 3115
Memory cache size: 1101.6MB
Internal Camera Raw version: 11.4 [ 273 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 689MB / 8168MB (8%)
Camera Raw real memory: 692MB / 16337MB (4%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: Yes, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: AMD Radeon (TM) R9 200 Series (26.20.13003.1007)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\hp\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 1002
Device : 6811
Subsystem : 90d21b0a
Revision : 0
Video Memory : 2028
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: 6 - 2369M (AMD High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
Direct2DEnabled: false

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