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Slow performance on superfast, new PC

New Here ,
Jun 08, 2020

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I have invested a small fortune in a new PC to secure a smooth operation whenn usin g Lightroom.

However, I have only experienced problems witth regard to speed and graphic errors (i.e. screen showing white or red rectangles etc.).

My PC is equippepd as follows: 

 

Samsung 970 EVO Plus MZ-V7S1T0BW - 1TB - PCI Express 3.0 x4 (NVMe) - M.2 Card

Toshiba X300 3.5´´ 4TB - 7200rpm 128MB SATA-600

CORSAIR Vengeance LPX - 64GB: 4x16GB - DDR4 - 3000MHz - DIMM 288-PIN - CL16 - Bulk

Intel Core i9 9900K / 3.6 GHz Coffee Lake Processor - LGA1151

ASUS ROG-STRIX-RTX2080S-A8G-GAMING - NVIDIA RTX2080SUPER - 8GB GDDR6 - PCI Express 3.0 x16

CORSAIR VS Series VS550 - power supply - 550W

NZXT Kraken X72 - water cooling system (incl. AM4 Bracket)

ASUS PRIME Z390-P - motttherboard - ATX - LGA1151 Socket - Z390

NZXT H series H510 Elite Black- miditower - ATX

 

Any suggestions as to  what can be the issue?

Thanks a lot for your potential replies!

Osborne C.

 

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Slow performance on superfast, new PC

New Here ,
Jun 08, 2020

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I have invested a small fortune in a new PC to secure a smooth operation whenn usin g Lightroom.

However, I have only experienced problems witth regard to speed and graphic errors (i.e. screen showing white or red rectangles etc.).

My PC is equippepd as follows: 

 

Samsung 970 EVO Plus MZ-V7S1T0BW - 1TB - PCI Express 3.0 x4 (NVMe) - M.2 Card

Toshiba X300 3.5´´ 4TB - 7200rpm 128MB SATA-600

CORSAIR Vengeance LPX - 64GB: 4x16GB - DDR4 - 3000MHz - DIMM 288-PIN - CL16 - Bulk

Intel Core i9 9900K / 3.6 GHz Coffee Lake Processor - LGA1151

ASUS ROG-STRIX-RTX2080S-A8G-GAMING - NVIDIA RTX2080SUPER - 8GB GDDR6 - PCI Express 3.0 x16

CORSAIR VS Series VS550 - power supply - 550W

NZXT Kraken X72 - water cooling system (incl. AM4 Bracket)

ASUS PRIME Z390-P - motttherboard - ATX - LGA1151 Socket - Z390

NZXT H series H510 Elite Black- miditower - ATX

 

Any suggestions as to  what can be the issue?

Thanks a lot for your potential replies!

Osborne C.

 

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Jun 08, 2020 0
Adobe Community Professional ,
Jun 08, 2020

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We've gathered 10 tips to help you speed up your Lightroom performance and increase efficiency while editing. Check out the article for the complete list. NO...
Lightroom Performance: A quick run-through of 16 (or 17) performance tips for Lightroom. This is a collation of all the things I do on both my more powerful ...

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Jun 08, 2020 0
New Here ,
Jun 09, 2020

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Thanks for your input, Axel Matt.
Really appreciate it.

Best

Esben

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Jun 09, 2020 0
LEGEND ,
Jun 08, 2020

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Problems with respect to speed?

 

Like what? Be specific. Be very specific. What actions are you performing that are slow? Also, please tell us the size of your RAW images in pixels or megapixels (not megabytes) and also please tell us the size of your monitor in pixels (not inches).

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Jun 08, 2020 0
New Here ,
Jun 09, 2020

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Thanks for replying - appreciate it very much.

Speed problems occur in many different situation, although primarily in the Devlop module. 

Fir instace the machine does not "obey" the mouse clicks - i.e. it often takes 4-10 seconds before something happens which I certainly did not expect on a the fastest PC I could come across... 

 

Most of my images are captured with my Nikon D850, some with my Nikon D800. 

Raw images are usually 8288x5520 (~ typically around 90-95 MB)

I have two 28" Samsung Monitors with a res. 3840 x 2160.

 

Thanks for looking at it again!

 

Best regards
Esben

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Jun 09, 2020 0
LEGEND ,
Jun 09, 2020

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Slow performance in the develop module is a common complaint. Are you performing lots of local adjustments (brushing, spot healing) on each photo?

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Jun 09, 2020 0
New Here ,
Jun 09, 2020

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Thanks again!

 

No, not really.

From time to time I use a radial or a graduated filter with some luminance masking. 

Spot healing only rarely. 

Don't you agree, that I could and should expect a smooth performance from new PC with 64GB of RAM and a fast PCI Express disk + camera raw cache settings of 100 GB ?

 

Best

Esben

 

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Jun 09, 2020 0
LEGEND ,
Jun 09, 2020

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"Don't you agree, that I could and should expect a smooth performance from new PC with 64GB of RAM and a fast PCI Express disk + camera raw cache settings of 100 GB ?"

 

Develop module speed is only trivially affected by amount of memory above 16GB, it is only trivially affected by speed of the disk, and I doubt you need 100 GB of cache for anything. So I don't agree.

 

However, you have a very fast CPU and a very fast GPU, those things ought to make a difference to develop module speed, but still you are in a situation where you are pushing the hardware very hard with very high megapixel originals and two 4K monitors. Since the GPU (if I am remembering properly) only influences the speed of the primary monitor, so is your Develop Module screen on the primary monitor or the secondary monitor?

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Jun 09, 2020 0
LEGEND ,
Jun 08, 2020

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Please post your System Information AS LIGHTROOM CLASSIC REPORTS IT.

 

In Lightroom, click on Help, then System Info, then Copy. Paste into a reply.

 

The info you posted already is nice, but slightly incomplete, and the Sys Info as LRC reports it can give clues. Some things missing, LRC version, Display depth in use, GPU driver version, is GPU using DirectX 12 or for some odd reason OpenGL (unlikely), any known buggy plug-ins. and others.

 

note, and carefully read this, the info AFTER the plug-in info can be ignored.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 08, 2020 0
New Here ,
Jun 09, 2020

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Thanks so much, David! Reallyt appreciate it.
Here is the Adobe Lightroom Sys Info:

 

--------------------------------------------------------------------------------

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.18362

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 3,6 GHz

SqLite Version: 3.30.1

Built-in memory: 65442,3 MB

Real memory available to Lightroom: 65442,3 MB

Real memory used by Lightroom: 8924,3 MB (13,6%)

Virtual memory used by Lightroom: 9509,4 MB

GDI objects count: 893

USER objects count: 2841

Process handles count: 3146

Memory cache size: 16933,0MB

Internal Camera Raw version: 12.2.1 [ 415 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 4890MB / 32721MB (14%)

Camera Raw real memory: 4894MB / 65442MB (7%)

System DPI setting: 144 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2160, 2) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

 

Graphics Processor Info:

DirectX: NVIDIA GeForce RTX 2080 SUPER (26.21.14.3200)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Esben\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\Esben\AppData\Roaming\Adobe\Lightroom

 

Installed Plugins:

1) AdobeStock

2) Facebook

3) Flickr

4) Nikon Tether Plugin

 

Config.lua flags: None

 

Adapter #1: Vendor : 10de

                          Device : 1e81

                          Subsystem : 87121043

                          Revision : a1

                          Video Memory : 8010

Adapter #2: Vendor : 1414

                          Device : 8c

                          Subsystem : 0

                          Revision : 0

                          Video Memory : 0

--------------------------------------------------------------------------------

Space for in Camera Raw Cache: 100 GB

Monitor Resolution: 3840 x 2160

Standard Preview size: Embedded & Sidecar

Use Graphics Processor option on or off?: I have tried all the options, but none of them have solved the problem.

Catalog is on the C-drive (i,e. Samsung 970 EVO Plus MZ-V7S1T0BW - 1TB - PCI Express 3.0 x4 (NVMe) - M.2 Card)

Free space: Around 80 percent.

Camera Raw Cache is on the same drive.

------------------------------------------------------------------------------

Again, thanks a lot!
Esben

 

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Jun 09, 2020 0
Adobe Community Professional ,
Jun 10, 2020

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Standard Preview size: Embedded & Sidecar

 

The previews used by the Develop module will not not be created during import if Minmal or Embedded & Sidecar have been selected. That is, you should not be using this option during import unless you run the build standard-sized or 1:1 previews before attempting to edit your images.

 

Addionally, you should check the status of Windows Defender. If it is carrying out real time checks on your Lr catalog or previews, then perfromance will be adversely affected.

 

 

 

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Jun 10, 2020 1
LEGEND ,
Jun 08, 2020

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Additional inquirys

 

How much space are you allowing for in Camera RAW CACHE?  /preferences/performance/

 

Monitor resolution you are running?

 

Use Graphics Processor option on or off? /preferences/performance/

 

Standard Preview size?

 

What hard drive is catalog on? How fast, how much free space in percent (thats % not Bytes)

 

What hard drive is your Camera RAW CACHE on? How fast?

 

 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 08, 2020 0
LEGEND ,
Jun 09, 2020

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Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2080 SUPER (26.21.14.3200)

 

 

GPU driver v432.00. Per NVIDIA, current available is v446.14 released 5/27/2020.

 

You should have an NVIDIA utility app called GeForce Experiance, use it to inspect and check for driver updates.

 

 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 09, 2020 0
New Here ,
Jun 09, 2020

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Thanks again.

"GeForce Experience" has been installed and drtver updated!

Attached a couple of screen shots showing the errors I frequently experience with my (new) grapfhics card.

Grafikkortet fejler 2020-03-14 132241.pngGrafikkort-fejl 2020-05-30 130135.png

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Jun 09, 2020 0
LEGEND ,
Jun 10, 2020

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Hmmm, not a hardware tech type, but looking at those images, problem with GPU?

 

Do you have an older, different GPU from previous rig laying around?

 

Other members.

anyone with expertice on this?

any sort of GPU diagnostic software available?

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 10, 2020 0
LEGEND ,
Jun 10, 2020

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Inquiry, those nasty looking samples.

 

Develop mode or Library mode? or one each?

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 10, 2020 0
LEGEND ,
Jun 10, 2020

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Inquiry.

 

You are not overclocking this PC, correct?

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 10, 2020 0
New Here ,
Jun 11, 2020

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"Do you have an older, different GPU from previous rig laying around?"

No.

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Jun 11, 2020 0
New Here ,
Jun 11, 2020

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"Develop mode or Library mode? or one each?"

I have (to the best of my recollection) only experienced this in Develop mode.

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Jun 11, 2020 0
New Here ,
Jun 11, 2020

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"You are not overclocking this PC, correct?"

Overclokcing...??? I shal have to ask my IT-consultant about that.

I will return asap.

Thanks again! Appreciate your insights.

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Jun 11, 2020 0
New Here ,
Jun 11, 2020

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Just talked to my IT-consultant.

He says:

"Absolutely no overclocking".

"Why should we? - it would be like tuning a Lamborghini...."

"Your new PC is so fast, that there is no need for overclocking".

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Jun 11, 2020 0