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Some necessary info when creating a new thread!

Adobe Community Professional ,
May 02, 2020

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The follow is some info from the forum guidelines when creating a new thread to post in this forum. Just a reminder.

Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc
Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.
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Some necessary info when creating a new thread!

Adobe Community Professional ,
May 02, 2020

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The follow is some info from the forum guidelines when creating a new thread to post in this forum. Just a reminder.

Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc
Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.
TOPICS
Problem or error

Views

141

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May 02, 2020 1
Adobe Community Professional ,
May 02, 2020

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Denis Good Luck getting anyone to follow those instructions.

And better luck getting something like this posted to the main page of all the forums by the powers that be on this system.

QUOTE:

"We are Looking into it. But it may take some time to implement this (Read Take Some Time To as NEVER)".

END QUOTE:

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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I have created a screen capture to put in a reply to the ones that do not post sufficient info with a new thread.

I have this on my desktop so it will be easily available.

I have also posted in the ACP forum a request that they should create provisions in the user profile to input the info when new users sign up for the forum. If existing users do not provide info in their posts when creating a new thread then we can make a request to complete the info in their profile. 

 

Screenshot 2020-05-02 at 9.23.11 AM copy.png

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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Thanks Denis and Agree.

 

I have saved the image you posted and will use it, if you don't mind.

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May 02, 2020 1
LEGEND ,
May 02, 2020

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I am going to use your image as well.

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May 02, 2020 1
LEGEND ,
May 02, 2020

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Perhaps a few simple links. Discussion would need to be created.

 

1. How to obtain and post System Information, steps to acquire, steps to post (DO NOT ATTACH), what to include (and not include info past plug-in info)

 

2. Common GPU diagnostic

 

3. Common CATALINA App cyber security fix (currentbpet pieevee)

 

4. Common display calibration, why, when how, what us not color managed

 

5. For us responders, a reminder on being nice. How to pull info from OP. Social distancing getting to me, probably getting rude. my bad.

 

6. And place all that in an obvious easy to get place not requiring a PHd to find.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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Thanks Denis, I just wish that more people would read the Guidelines before they post.

For ACPs there is the feature of 'Macros' that can be easily added to posts- and a Macro can be defined (in your account settings) with these Guideline suggestions. An image file is not needed.

ScreenShot091.jpg

eg. This is a Macro that I have inserted to this reply post- (color changed after insert!)

 

Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

 

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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Ok I will check this out, thanks.

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.

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May 02, 2020 0