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Sync in Progress Problem

Community Beginner ,
Sep 26, 2020

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On Exiting Lightroom Classic I get a "Sync in Progress" message stating that 39 photos are still syncing and giving the option to shutdown or continue.

In preferences, under "sync activity" in the Lightroom Sync tab I have a list of 39 photos that are shown to be uploading. 

I have stopped syncing of all of my previously synced collections and it has not made a difference

I am pretty sure that the 39 photos no longer exist.

 

I am on a 27 inch iMac runnining Catalina 10.15.7

 

A screen shot of the preferences box and the exit message is attached

 

1.  What can I do to get rid of the 39 photos and no longer receive the abovementioned message on exiting?

2.  What should I do to avoid this problem in the future

 

Regards

 

George

 

 

Adobe Community Professional
Correct answer by Tony_See | Adobe Community Professional

Have you tried to re-build the Sync data in LR classic Preferences?

If you're seeing "Syncing photos" and it never goes away, try going to Preferences > Lightroom Sync, holding down Alt / Opt, and clicking the Rebuild Sync Data button that magically appears.  This should not change your existing synced collections or their contents, just rebuild the existing relationship between LR Classic and LR CC.
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Problem or error, Sync

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Sync in Progress Problem

Community Beginner ,
Sep 26, 2020

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On Exiting Lightroom Classic I get a "Sync in Progress" message stating that 39 photos are still syncing and giving the option to shutdown or continue.

In preferences, under "sync activity" in the Lightroom Sync tab I have a list of 39 photos that are shown to be uploading. 

I have stopped syncing of all of my previously synced collections and it has not made a difference

I am pretty sure that the 39 photos no longer exist.

 

I am on a 27 inch iMac runnining Catalina 10.15.7

 

A screen shot of the preferences box and the exit message is attached

 

1.  What can I do to get rid of the 39 photos and no longer receive the abovementioned message on exiting?

2.  What should I do to avoid this problem in the future

 

Regards

 

George

 

 

Adobe Community Professional
Correct answer by Tony_See | Adobe Community Professional

Have you tried to re-build the Sync data in LR classic Preferences?

If you're seeing "Syncing photos" and it never goes away, try going to Preferences > Lightroom Sync, holding down Alt / Opt, and clicking the Rebuild Sync Data button that magically appears.  This should not change your existing synced collections or their contents, just rebuild the existing relationship between LR Classic and LR CC.
TOPICS
Problem or error, Sync

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Sep 26, 2020 0
Adobe Community Professional ,
Sep 26, 2020

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Have you tried to re-build the Sync data in LR classic Preferences?

If you're seeing "Syncing photos" and it never goes away, try going to Preferences > Lightroom Sync, holding down Alt / Opt, and clicking the Rebuild Sync Data button that magically appears.  This should not change your existing synced collections or their contents, just rebuild the existing relationship between LR Classic and LR CC.

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Sep 26, 2020 1
Community Beginner ,
Sep 26, 2020

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Thank you Tony, that worked and it was very easy

Regards

George

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Sep 26, 2020 0
Explorer ,
Oct 09, 2020

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Hello, I tried it but now, instead of being stuck on 350 photos, it is stuck on 5,375 photos. Amy other suggestions?

 

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Oct 09, 2020 0
Participant ,
Sep 27, 2020

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Welcome to the Adobe sync nightmare. We are I believe hundred of thousand people having this issue. Unfortunately, none has found how to fix it.
Adobe is aware since years but not doing any work apparently. I hope they are working on it in the background but have not released any fix yet.

Be patient. I am living with this issue since 2 years now.

Best Regards
Éric Pecquerie
Sent from Eric's IPad Pro

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Sep 27, 2020 1
Explorer ,
Oct 09, 2020

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Hello, I tried it but now, instead of being stuck on 350 photos, it is stuck on 5,375 photos. Amy other suggestions?

 

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Oct 09, 2020 0