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Tell Us About Your Experience with Adobe Lightroom!

Explorer ,
Dec 16, 2017 Dec 16, 2017

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I got an email with this title.

I'm not going to respond to it because it doesn't conform to Adobe branding.
If this email is from Adobe you are going to have to talk to this department and explain that in this dangerous internet world proper branding is a key to believability.
I don't respond to emails that don't look believable.

-Pat Carney

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Advocate ,
Dec 16, 2017 Dec 16, 2017

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Thanks for the info. Now we can all be on the lookout the such an email.

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Explorer ,
Dec 16, 2017 Dec 16, 2017

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Does your response mean that the email is bogus?

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LEGEND ,
Dec 16, 2017 Dec 16, 2017

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I haven't received one like that recently. Don't remember if I did before.

If you look at the header it will state from what email address it was sent from and the Return address.

In any event I would just Delete it.

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Advocate ,
Dec 16, 2017 Dec 16, 2017

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There is no way for me to tell if an email you received is 'bogus'!

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Advocate ,
Dec 16, 2017 Dec 16, 2017

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On this forum, which is a User to User Community, Adobe employees do not often appear and only very rarely any Adobe reps other than call center employees. And never anybody from Adobe's Market Research Department or, as I think would be a more likely source of legitimate e-mails, an out-sourced market research contractor. So the only "you" who will see this ("If this email is from Adobe you are going to have to talk to this department...") will be people with no more access than you have.

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LEGEND ,
Dec 16, 2017 Dec 16, 2017

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Just got the same email.

Everything about it looks fine, legitimate.

I might respond. Then again I might not.

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Community Expert ,
Dec 16, 2017 Dec 16, 2017

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Adobe uses qualtronics (spelling?) for user surveys all the time

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