Tethered Capture Window is no longer appearing in Lightroom Classic 10.3 on macOS 11.4 with Nikon Z7

New Here ,
Jun 17, 2021 Jun 17, 2021

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The narrow toolbar for controlling the camera is no longer showing up.

 

I have received an error message: "tether-nikon has encountered a problem and needs to close"

 

This error message did not close lightroom, but I did forward the error anomaly to Adobe when the window to submit the error came up. The error occured when selecting "Stop Tethered Capture". I have not seen the error message since while stopping the tethered capture, while the window also has not shown up (through the last 6-7 attempts to start and stop tethering)

 

I've reset the preferences, and that did not correct the issue. I will actually delete the preference file ( need to declare permissions for my user in the admin account) next and hope for the best.

 

I'm running a 2017 MacBook Pro, 13-inch, running Big Sur 11.4 and Lightroom Classic 10.3, with a Nikon Z7.

 

 

{Thread title edited by moderator}

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Bug, Crash or freeze, Mac, Problem or error

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Adobe Employee ,
Jun 17, 2021 Jun 17, 2021

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Hi,

 

We're sorry about the experience with Lightroom Classic while trying to use tethered capture with your Nikon Z7.

 

You can try troubleshooting the issue using the steps suggested here: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html

 

Let us know if it helps!

Regards,

Nikunj

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