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Hello, I have a problem with Lightroom not recognizing my Caon EOS 6D Mark II. The Pc symbol can be seen on the camera screen. Both are up to date and I've tried everything from the help page. Does anyone else have the problem with the camera?
I use Lightroom Classic, newest update on my Macbook Pro 16" 2020.
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Welcome to the forum, just so you are aware this is a user to user forum so the responses you receive will usually be from users like yourself. To enable prompt and meaningful responses other users need to receive adequate information. Please indicate the exact version number of your version of LrC and your macOS saying "up to date" is not sufficient. See the screen capture for forum guidelines when initiating a new thread.
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Hello,
my Mac System
macOS Catalina
10.15.6
Lightroom Classic Version 9.4
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See the link below for supported camera models and other helpful links.
https://helpx.adobe.com/si/lightroom-classic/kb/tethered-camera-support.html