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Thumbnail previews in Import dialog box

New Here ,
Dec 20, 2020 Dec 20, 2020

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Thumbnails take a very long time to display in the import dialog window. This is for NEF, JPG and MOV files. I have to wait for many minutes sometimes before they show up, in order to select them for import. Is anyone else facing the same issue?

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LEGEND ,
Dec 20, 2020 Dec 20, 2020

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You may have a malfunctioning card reader or camera card.

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New Here ,
Dec 23, 2020 Dec 23, 2020

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No the reader works fine. It just takes ages to show the thumbnails. Even when thumbnails do show up, if I scroll past some of them and then go back to them, at times it shows just grey sqaures for a while before generating them again

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LEGEND ,
Dec 23, 2020 Dec 23, 2020

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No the reader works fine.

 

I also said the problem can be a malfunctioning camera card. And how do you know the reader works fine?

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Community Expert ,
Dec 23, 2020 Dec 23, 2020

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One odd behavior that has been around in Lightroom for a long time is that the thumbnails do not appear until you select a "Destination" in the right hand panel (for importing using the "Copy" or "Copy as DNG" modes). Make sure you select the destination straight away to avoid this little handgup.

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Community Expert ,
Dec 23, 2020 Dec 23, 2020

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And, Movie files have been known to affect imports.

Move the MOV files out to another folder (for MOV files only) before trying to import the raw & jpg files.

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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