Trouble with importing photos. Photos import but library says 0 photos

Community Beginner ,
Jan 28, 2021

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Just recently started with my last 3 uploads.  I am on windows 10.  When I import photos from my SD card I usually put in a couple of generic keywords, my import preset and then import photos.  Now once the sd card is ejected and the photos uploaded the count in the library says 0 photos even though I can see the photos. I am not able to see all the photos though until I go to another folder then back again.  Then all the photos show up but the count is still 0.  If I delete 60 photos the count changes to -60.  I have to shutdown or restart the computer to have the photo count show up.  Also the keywords are not imported as they used to be.  Suggestions?

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Import and export, Problem or error

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Adobe Community Professional ,
Jan 28, 2021

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windows 10

 

Which exact version of Lightroom?

Which camera?

Using a card reader or directly attaching the camera?

Is the destination drive internal or external or network?

 

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Community Beginner ,
Jan 29, 2021

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Lightroom 10.1.1

Olympus

Card reader

External Hard drive

The only thing different is that this is my backup camera and I'm sure the version of lightroom has been updated since I last used the camera.

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LEGEND ,
Jan 29, 2021

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I thought this was fixed but I see others had this issue last August

 

https://feedback.photoshop.com/conversations/lightroom-classic/library-doesnt-show-import-or-hdrpano... 

 

 

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Community Beginner ,
Jan 30, 2021

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Thanks Bob, I will reset my preferences.

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Adobe Community Professional ,
Jan 30, 2021

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In the link of @Bob Somrak it is suggested to reset Preferences.

See herehttps://www.lightroomqueen.com/?s=reset+preferences 

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Community Beginner ,
Jan 30, 2021

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Thanks Geoff, I will reset the preferences but it will be a couple of days before I have photos to import.

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Buff_Spectacular AUTHOR LATEST
Community Beginner ,
Feb 05, 2021

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Reset my preferences, now it's even worse.  Same problems as before but now I can only enter keywords for one photo at a time.  Also my topaz plugins do not work any more.

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