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I have 2 questions
I cannot upload HEIC photos from Iphone 12pro to Light room
Today suddenly, when working on photos in develop, the top third of the photo is blank white
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And your Version Number of Lightroom is- ????
And you Operating System Number is-????
You may need an upgrade to be able to Import HEIC files.
The "blank white" problem has been reported with 'old' Standalone versions of Lightroom and Mac Catalina & BigSur OS.
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OK, and is that Lightroom-4 from 2012 (the standalone 'perpetual' version), or is it Lightroom-4 (the Cloud based version. Currently at v4.2)?
You have posted in the Lightroom-Classic Forum which would indicate the 'old' 2012 version.
Oh, the chaos Adobe created with the software names!!
Go to the MENU: Help > System Info and post a screen-grab of the report you see, please.
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Turning off the Info Overlay will clear the white space (press "I" once or twice).
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