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udated to w10 latest version and can not use LG

New Here ,
Nov 30, 2020 Nov 30, 2020

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updated w10 to version 20h2 ..  and con not use lightroom . i eliminate lightroom to reinstall it and now big surpreise cant dounload , of course the lastest version , and the old version too!!! nothing !!!  it could be that i have 4gb ram? i have a ssd and waht i normally use its enough for me 4 gb ram, i dont want adobe tell me to buy more ram! 

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LEGEND ,
Nov 30, 2020 Nov 30, 2020

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Your copy of Adobe Creative Cloud Desktop App. What version?

 

 

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New Here ,
Nov 30, 2020 Nov 30, 2020

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version 5.3.1.470

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Community Expert ,
Nov 30, 2020 Nov 30, 2020

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According to the system requirements, you need at least 8 gb RAM, 16 or more is recommended.

https://helpx.adobe.com/lightroom-classic/system-requirements.html

 

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New Here ,
Nov 30, 2020 Nov 30, 2020

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i will upgrade  my ram memory tomorrow and then i ll see.. thanks 

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New Here ,
Dec 02, 2020 Dec 02, 2020

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i did  it. now im 8gb ram. what support told me is that i have the latest version of w10. 20h2. that adobe cloud cant use that version now.  ...   so im updated but i still using lightroom version 9.   

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