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Unable to E-mail from Lightroom Classic - Internal Error message

New Here ,
Oct 28, 2020 Oct 28, 2020

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When I try to e-mail a photo from Lightroom Classic I get a warning message that "Unable to Export: An internal error has occurred: ?:0: sttempt to index field 'font' (a nil value)

 

I reset the preferences in Lightroom Classic, rebooted the computer, and restarted Lightroom Classic, but I still get the error message.

 

My e-mail account is validated, as well as a Gmail account I just validated. 

 

This all worked a couple of days ago, perhaps before the last software update.

 

How do I fix this?

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correct answers 1 Correct answer

LEGEND , Oct 28, 2020 Oct 28, 2020

Adobe has acknowledged this bug in LR 10.0:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-10-external-error-h... 

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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LEGEND ,
Oct 28, 2020 Oct 28, 2020

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Adobe has acknowledged this bug in LR 10.0:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-10-external-error-h... 

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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New Here ,
Oct 29, 2020 Oct 29, 2020

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I am having this same issue! Adobe, hear our plea! Fix the bug for us (and me)!

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LEGEND ,
Nov 09, 2020 Nov 09, 2020

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