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Unable to import photos from desktop folder into Lightroom Classic after Catalina upgrade on Mac

New Here ,
May 14, 2020

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Hi,

I would love any insights.  I am unable to import photos from my desktop folders into Lightroom Classic after I installed the Catalina upgrade on my Mac.  I am desperate for any assistance.

 

Thanks so much!

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How to, Import and export, Mac, Problem or error

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Unable to import photos from desktop folder into Lightroom Classic after Catalina upgrade on Mac

New Here ,
May 14, 2020

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Hi,

I would love any insights.  I am unable to import photos from my desktop folders into Lightroom Classic after I installed the Catalina upgrade on my Mac.  I am desperate for any assistance.

 

Thanks so much!

TOPICS
How to, Import and export, Mac, Problem or error

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555

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May 14, 2020 0
Adobe Employee ,
May 14, 2020

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Hi there,

 

Sorry that you cannot import images into Lightroom Classic after upgrading to macOS Catalina. 

 

Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_def...

 

Thanks,

Akash

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May 14, 2020 0
New Here ,
May 15, 2020

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Hi Akash,

 

Sadly that didnt do the trick.  I also had to create a new sign-in...I clearly am having issues with Catalina, lol!  This is so frustrating.  I really only us my computer to edit photos and now I cant do that.

 

I appreciate any other suggestions.

 

Thanks!

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May 15, 2020 0
Adobe Community Professional ,
May 15, 2020

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I just wish to insert a thought here, I recall that when I updated my iMac to Catalina I was presented with with many popups requesting to allow Lightroom and Photoshop to have access to certain files and folders on my computer. As far as I can recall I clicked the allow button do you have any recollection of this? 

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 10, Lr 4, Ps 22.0,; Camera OM-D E-M1.

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May 15, 2020 0
Adobe Community Professional ,
May 15, 2020

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Check 'Security & Privacy' for Files & Folders.

Two forum links with similar problems and answers given-

https://community.adobe.com/t5/lightroom-classic/can-t-import-from-memory-card-in-lr6-after-installi...

https://www.lightroomqueen.com/community/threads/opening-raw-files-from-lr-to-ps-problems.39810/#pos...

 

Regards. My System: Lr-Classic 10.0, Photoshop 22.0, Lightroom 4.0, Windows-10. Nikon DSLR.

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May 15, 2020 1