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Hello,
in 2015 i bought online LR6 and used it until i got a new Mac now.
Ihave an instance with MacOS Mojave and i'm trying to install LR6 on it. The in stallation is starting and then bringing me to a screen asking me to connect to the creative cloud. But this is not working, the screen replies, my login data is incorrect, but it isn't. With the same data i can connect to cc without problems, but not in the installation process of LR6. So the installation is aborted.
Any ideas how to install it?
Best regards, Markus
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MacOS Mojave wasn't designed to work with Lightroom 6
Take a look to the system requirements of Lightroom 6: Lightroom Classic system requirements
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Adobe has not shut down the registration server.
You should be able to install the trial version of LR 6 without even having to register. (Then later you can register once it is installed).
Exactly how are you installing LR 6? Tell us the exact step-by-step description, leaving nothing out.
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the same with the testing option.
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I don't have a Mac, I have Windows 10, but I just tried installing LR 6 and the installation worked perfectly, it recognized my userID and password and installed the software as expected.
If you still can't get this to work, I suggest you try the Creative Cloud Cleaner Tool
Also, you say you have a new Mac with Mojave, are you 100% sure it is Mojave and not a later operating system? What is the version number of OSX?
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What is the exact word-for-word error message?
Do you see a way to install the free trial? Perhaps on the screen where you have to enter your password and user ID?
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Lightroom 6 is the last version of the application that was issued using a licensed key to activate the application. You are allowed two activations at any point in time. You have to use the same account you used to activate the original purchase. See the attached which I posted recently in a thread regarding Lightroom 6.
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Finally i got it solved. I downloaded another Lightroom installation file and this worked without problems.
Thank You all for Your replies and help!
best regards