Copy link to clipboard
I tried to import files that I photographed but the software does not recognize the video files....Windows 10, 64 bit....Lightroom Classic v 12.4
What happens if you change the file extension to .mpg?
not LrC, but see: https://windowsreport.com/file-unsupported-compression-type/
followuo, apparently thaat might not be the issue/solution,
not a solution, but see: https://community.adobe.com/t5/lightroom-classic/cannot-import-mp4-files/td-p/10956262?page=1
Try this: http://www.lightroomfanatic.com/tutorials/troubleshooting/solving-lightrooms-there-is-a-problem-with...
Are they HEVC files using the H265 codec? Lightroom Classic on windows does not support those: https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html#hevc-video-files
Thanks, I tried but it did not work