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Unexpected Error Opening Catalog when launching Lightroom Classic on Windows

New Here ,
Jul 07, 2021 Jul 07, 2021

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I have a pop-up with an "unexpected error opening catalog". How do I fix this?

 

 

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correct answers 1 Correct answer

LEGEND , Jul 07, 2021 Jul 07, 2021

Have your operating system search all disk(s) for all files whose name ends with .LRCAT.ZIP (might be lower case). Unzip the file, and then make a copy and follow the instructions above.

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Adobe Employee ,
Jul 07, 2021 Jul 07, 2021

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Hi,

 

We're sorry about the trouble with Lightroom Classic. Would you telling us which version of Lightroom Classic are you using? Is your catalog saved on an external drive? If yes, try moving the catalog to your computers local drive & check if you're able to open it.

 

You can also check out the steps suggested here: https://helpx.adobe.com/lightroom-classic/kb/error---unexpected-error-opening-catalog--occurs-in-lig...

 

Let us know how it goes!

Regards,

Nikunj

 

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New Here ,
Jul 07, 2021 Jul 07, 2021

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I’m using 10.3

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LEGEND ,
Jul 07, 2021 Jul 07, 2021

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This usually indicates your catalog file is somehow corrupted, and that perhaps you also have a hard disk malfunction.

 

Find a recent backup of your catalog file, make a COPY of the recent backup (do NOT move the recent backup), and paste the copy into a brand new empty folder. Double-click on it to see if it will open. If that doesn't work, make another COPY of the recent backup and paste it into a brand new empty folder on a different disk and double-click on it to see if it will open.

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New Here ,
Jul 07, 2021 Jul 07, 2021

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So what if that doesn't work? What do I do?

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LEGEND ,
Jul 07, 2021 Jul 07, 2021

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Try it. Tell us what happens.

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New Here ,
Jul 07, 2021 Jul 07, 2021

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I can't find the recent back up

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LEGEND ,
Jul 07, 2021 Jul 07, 2021

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Have your operating system search all disk(s) for all files whose name ends with .LRCAT.ZIP (might be lower case). Unzip the file, and then make a copy and follow the instructions above.

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LEGEND ,
Jul 07, 2021 Jul 07, 2021

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Do you actively make backups?

or, are you assuming backups are created?

 

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New Here ,
Jul 07, 2021 Jul 07, 2021

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I figured it out!! Thanks everyone

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Community Expert ,
Jul 07, 2021 Jul 07, 2021

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Please share how you able to sort out the problem you were experiencing.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Jul 07, 2021 Jul 07, 2021

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I did what Dj_paige said to do in the comments above

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