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Uninstalled and reinstalled Lightroom 5...I keep getting error 16

New Here ,
Jun 27, 2021 Jun 27, 2021

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Lightroom uploader was not working. I uninstalled and reinistalled lightroom 5...now I keep getting an error 16 message. Went to the trouble shooting here and it said to set the permissions folders for AdobePCD folder and SLSstore folder...I do not have those on my computer. Not sure what to do next?

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correct answers 1 Correct answer

Community Expert , Jun 27, 2021 Jun 27, 2021
quote

Big Sur 11.4

============

No.  LR 5 is too old.  It won't run much less install on Big Sur, sorry.  You need modern software that's compatible with your radically new OS.

https://helpx.adobe.com/download-install/kb/macos-big-sur.html

https://helpx.adobe.com/lightroom-classic/kb/macos-big-sur-compatibility.html

 

Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the latest versions of these great products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on

...

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Community Expert ,
Jun 27, 2021 Jun 27, 2021

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I'm fairly sure those folders are hidden by default.  You'll need to display hidden files/folders in your file manager to see them.

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 27, 2021 Jun 27, 2021

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I have dropped down every folder in the Adobe library. Not seeing either of them. 

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LEGEND ,
Jun 27, 2021 Jun 27, 2021

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What is your OS?

 

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New Here ,
Jun 27, 2021 Jun 27, 2021

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Big Sur 11.4

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Community Expert ,
Jun 27, 2021 Jun 27, 2021

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quote

Big Sur 11.4

============

No.  LR 5 is too old.  It won't run much less install on Big Sur, sorry.  You need modern software that's compatible with your radically new OS.

https://helpx.adobe.com/download-install/kb/macos-big-sur.html

https://helpx.adobe.com/lightroom-classic/kb/macos-big-sur-compatibility.html

 

Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the latest versions of these great products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Jun 27, 2021 Jun 27, 2021

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