Version 10.1.1 Crashes my CLX Gamer Computer

New Here ,
Jan 29, 2021 Jan 29, 2021

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I have had this brand new CLX 

Specs:

Processor: Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz 3.60 GHz

Ram: 32.0 GB

System: 64-bit operating system, x64-based processor

Data 😧 3TB

Windows C: 953 GB

Has all new Windows and Updated Geoforce Nividia Driver installed

 

I have had it under a year, brand new, and for the past week it has been crashing my computer on exports. I used to be able to edit and export 2500 image weddings and right now I can't even get through 200 exports with it freezing my computer, and eventually having me to hard reset my computer every time. I am getting behind on work and I am getting frustrated. 

 

On monday I had my computer completely emptied remotelu, and had Cybertron the make - reinstalled windows. However to no avail it's still crashing my system. There is nothing on my computer, It's completely empty. However, I can use the computer just fine on any other program, but when it comes to Lightroom - it crashes. 

 

Help?

 

TOPICS
Bug, Crash or freeze, Download and install, Import and export, Performance, Problem or error, Windows

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Most Valuable Participant ,
Jan 29, 2021 Jan 29, 2021

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"I can't even get through 200 exports with it freezing my computer, and eventually having me to hard reset my computer every time"

 

Your computer may be overheating due to clogged or faulty fans. LR uses close to 100% of your available CPU for exports, much more than most apps (including most games), and if the cooling system is working properly, the computer can abrubtly freeze and stop.

 

The easiest way to diagnose that is to install a temperature-monitoring utility Keep the utility open as you do a large export -- if you see the temperature get higher and higher (typically close to 100 degrees C) right before the machine crashes, then you've got a cooling problem.

 

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