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Where did my serial go?

New Here ,
Jul 08, 2020

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Hi all! When I bought my HP spectre x360 it came with a free legitmate copy of Lightroom that was activated to my account. The serials section of my account no longer has that serial numnber or any recognition of LR on my account whatsoever. Where do I begin looking to find what is mine? If this isnt the right place to ask for this type of help, please point me in the right direction.

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Download and install, Problem or error, Windows

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Where did my serial go?

New Here ,
Jul 08, 2020

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Hi all! When I bought my HP spectre x360 it came with a free legitmate copy of Lightroom that was activated to my account. The serials section of my account no longer has that serial numnber or any recognition of LR on my account whatsoever. Where do I begin looking to find what is mine? If this isnt the right place to ask for this type of help, please point me in the right direction.

TOPICS
Download and install, Problem or error, Windows

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37

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Jul 08, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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Did you ever install the application on your computer? Did you receive a CD disk? If so where is it does it have the serial number? What version of Lightroom? Downloads for LR 1 through 5 are no longer available as far as I am aware.

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 9.4, Lr 3.4.2, Ps 21.2.4, Camera OM-D E-M1.

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Jul 08, 2020 0
New Here ,
Jul 08, 2020

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Thanks for the reply. It came bundled with my X360, it was initially in my serials section of adobe and I used it after I resotred my computer. It was likely 5 or 6. 

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