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Where has my Lightroom gone?

New Here ,
Jul 15, 2020

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Strange, I have Lightroom CC 9.1 on my desktop PC, I want to update to 9.3.
 My Lightroom does not show up  in Adobe Creative Cloud (ACC).
When trying to use the update function directly over the Lightroom help menu I get taken to ACC
and only have the option of downloading and a new installation of Lightroom.
OK press install... up pops the message  " conflict, close Lightroom first" but I thought ACC does not recognise that I have Lightroom in the first place?
Even stranger is the fact that on my MacBook Lightroom has updated automatically to 9.3 over ACC
using the same Adobe account.
I've tried rebooting, updating ACC and logging in and out of my Adobe account, still no
Lightroom in ACC.
Anybody any ideas?



Lightroom Classic-Version: 9.1 [ 201911291132-64cf80b4 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.18363
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 12
Prozessorgeschwindigkeit: 3,6 GHz
Integrierter Speicher: 16321,7 MB
Für Lightroom verfügbarer phys. Speicher: 16321,7 MB
Von Lightroom verwendeter phys. Speicher: 2078,6 MB (12,7%)
Von Lightroom verwendeter virtueller Speicher: 7409,7 MB
Anzahl GDI-Objekte: 964
Anzahl BENUTZER-Objekte: 3240
Anzahl Prozess-Handles: 2212
Cache-Speichergröße: 20,3MB
Interne Camera Raw-Version: 12.1 [ 351 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 490MB / 8160MB (6%)
Physischer Speicher in Camera Raw: 501MB / 16321MB (3%)
DPI-Einstellung des Systems: 120 DPI
Desktop-Komposition aktiviert: Ja
Monitore/Anzeigegeräte: 1) 1920x1080
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: NVIDIA GeForce RTX 2070 (26.21.14.4141)

 

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\Users\User\Pictures\Lightroom Catalog-2.lrcat
Einstellungen-Ordner: C:\Users\User\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Export to Photomatix Pro
3) Facebook
4) Flickr
5) LRT Export 5
6) Nikon Tether-Zusatzmodul

Config.lua-Flags: None

Adapter Nr. 1: Anbieter : 10de
Gerät : 1f02
Subsystem : 86731043
Version : a1
Grafikspeicher : 8031
Adapter Nr. 2: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Lautsprecher (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4

TOPICS
Download and install, FAQ, Problem or error, Sync, Windows

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Where has my Lightroom gone?

New Here ,
Jul 15, 2020

Copy link to clipboard

Copied

Strange, I have Lightroom CC 9.1 on my desktop PC, I want to update to 9.3.
 My Lightroom does not show up  in Adobe Creative Cloud (ACC).
When trying to use the update function directly over the Lightroom help menu I get taken to ACC
and only have the option of downloading and a new installation of Lightroom.
OK press install... up pops the message  " conflict, close Lightroom first" but I thought ACC does not recognise that I have Lightroom in the first place?
Even stranger is the fact that on my MacBook Lightroom has updated automatically to 9.3 over ACC
using the same Adobe account.
I've tried rebooting, updating ACC and logging in and out of my Adobe account, still no
Lightroom in ACC.
Anybody any ideas?



Lightroom Classic-Version: 9.1 [ 201911291132-64cf80b4 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.18363
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 12
Prozessorgeschwindigkeit: 3,6 GHz
Integrierter Speicher: 16321,7 MB
Für Lightroom verfügbarer phys. Speicher: 16321,7 MB
Von Lightroom verwendeter phys. Speicher: 2078,6 MB (12,7%)
Von Lightroom verwendeter virtueller Speicher: 7409,7 MB
Anzahl GDI-Objekte: 964
Anzahl BENUTZER-Objekte: 3240
Anzahl Prozess-Handles: 2212
Cache-Speichergröße: 20,3MB
Interne Camera Raw-Version: 12.1 [ 351 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 490MB / 8160MB (6%)
Physischer Speicher in Camera Raw: 501MB / 16321MB (3%)
DPI-Einstellung des Systems: 120 DPI
Desktop-Komposition aktiviert: Ja
Monitore/Anzeigegeräte: 1) 1920x1080
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: NVIDIA GeForce RTX 2070 (26.21.14.4141)

 

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\Users\User\Pictures\Lightroom Catalog-2.lrcat
Einstellungen-Ordner: C:\Users\User\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Export to Photomatix Pro
3) Facebook
4) Flickr
5) LRT Export 5
6) Nikon Tether-Zusatzmodul

Config.lua-Flags: None

Adapter Nr. 1: Anbieter : 10de
Gerät : 1f02
Subsystem : 86731043
Version : a1
Grafikspeicher : 8031
Adapter Nr. 2: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Lautsprecher (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4

TOPICS
Download and install, FAQ, Problem or error, Sync, Windows

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Jul 15, 2020 0
GoldingD LATEST
LEGEND ,
Jul 15, 2020

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Close LrC, PS, etc.

 

Bring up your copy of the Adobe Creative Clud Desktop App.

 

I assume you are signed in

 

follow; https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html

 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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