Why does Lightroom Classic not upgrade from 8 to 9

Community Beginner ,
Sep 08, 2020

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I am running Lightroom Classic 8.3.1 and it did mention an update, but I can't upgrade to 9.x. 

I am running on MacOS Catalina 10.15.6 on a late 2013 Macbook Pro. 

 

Is there a technical limitation blocking this upgrade? 

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1 Correct Answer

LEGEND , Sep 08, 2020
GoldingD LEGEND , Sep 08, 2020

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Adobe Community Professional ,
Sep 08, 2020

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I don't know anything about the Mac. Try upgrading your Creative Cloud Application Manager and see if that makes a difference. That is where you need to go to acquire the update.

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tbottink AUTHOR
Community Beginner ,
Sep 08, 2020

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Thanks, did that first - that one says its up to date. So I guess there is a (hardware) limitation and Adobe blocks 9.x on my 'old' macbook. 

If I choose updates in Lightroom, I get "Updates have been disabled for this machine. Please contact your administrator" (which is me...)

 

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LEGEND ,
Sep 08, 2020

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But the message doesn't indicate hardware problems. It indicates the administrator is needed, which is usually permissions or some other operating system setting. As I am not a Mac person, I leave it there; I'm sure someone who knows will be along.

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LEGEND ,
Sep 08, 2020

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Indicates some security action, a  setting, was taken to prevent normal users from installing software.

 

Have you tried logging in as full Admin? Not just a user account with Admin rights, but the full Admin.

 

Also, this computer is not connected to a University, or Corporate, or Government LAN?

 

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LEGEND ,
Sep 08, 2020

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tbottink AUTHOR LATEST
Community Beginner ,
Sep 09, 2020

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Thank you! This did the trick. Currently updating to 9.4

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tbottink AUTHOR
Community Beginner ,
Sep 08, 2020

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Before I deinstall, reinstall whole adobe suite, I just want to figure out if it will make a difference

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