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Why does Lightroom Classic not upgrade from 8 to 9

Community Beginner ,
Sep 08, 2020

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I am running Lightroom Classic 8.3.1 and it did mention an update, but I can't upgrade to 9.x. 

I am running on MacOS Catalina 10.15.6 on a late 2013 Macbook Pro. 

 

Is there a technical limitation blocking this upgrade? 

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Why does Lightroom Classic not upgrade from 8 to 9

Community Beginner ,
Sep 08, 2020

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I am running Lightroom Classic 8.3.1 and it did mention an update, but I can't upgrade to 9.x. 

I am running on MacOS Catalina 10.15.6 on a late 2013 Macbook Pro. 

 

Is there a technical limitation blocking this upgrade? 

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Sep 08, 2020 0
Adobe Community Professional ,
Sep 08, 2020

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I don't know anything about the Mac. Try upgrading your Creative Cloud Application Manager and see if that makes a difference. That is where you need to go to acquire the update.

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Sep 08, 2020 1
Community Beginner ,
Sep 08, 2020

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Thanks, did that first - that one says its up to date. So I guess there is a (hardware) limitation and Adobe blocks 9.x on my 'old' macbook. 

If I choose updates in Lightroom, I get "Updates have been disabled for this machine. Please contact your administrator" (which is me...)

 

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Sep 08, 2020 0
LEGEND ,
Sep 08, 2020

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But the message doesn't indicate hardware problems. It indicates the administrator is needed, which is usually permissions or some other operating system setting. As I am not a Mac person, I leave it there; I'm sure someone who knows will be along.

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Sep 08, 2020 0
LEGEND ,
Sep 08, 2020

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Indicates some security action, a  setting, was taken to prevent normal users from installing software.

 

Have you tried logging in as full Admin? Not just a user account with Admin rights, but the full Admin.

 

Also, this computer is not connected to a University, or Corporate, or Government LAN?

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 08, 2020 0
LEGEND ,
Sep 08, 2020

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perhaps see: 

 

https://www.doncaprio.com/fix-updates-suppressed-administrator-adobe-products/

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 08, 2020 1
tbottink LATEST
Community Beginner ,
Sep 09, 2020

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Thank you! This did the trick. Currently updating to 9.4

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Sep 09, 2020 0
Community Beginner ,
Sep 08, 2020

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Before I deinstall, reinstall whole adobe suite, I just want to figure out if it will make a difference

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Sep 08, 2020 0