Why is Lightroom not importing my portrait images upright?

Community Beginner ,
Sep 25, 2019

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Hi! Not sure what's going on, but my portrait-oriented images are being imported horizontally ( landscape orientation), so it's taking up time to rotate them.  Never used to have this issue. This is a real pain for wedding editing! Anyone know how to have Lightroom automatically import the images as shot? Thank you!!

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Adobe Community Professional ,
Sep 26, 2019

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This is usually a setting in your camera that needs to be changed.

-- Johan W. Elzenga

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Community Beginner ,
Sep 30, 2019

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Really?? I have a Canon 5D MarkIV... if you’re familiar with this body any clues as to where I can check this setting?

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Adobe Community Professional ,
Sep 30, 2019

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No, I am not familiar with that camera. Go through all the menus and see if you can find anything about displaying images rotated.
-- Johan W. Elzenga

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Community Beginner ,
Sep 30, 2019

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Thank you!

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New Here ,
Dec 31, 2020

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what about sony im am having the same issue.

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WobertC LATEST
Adobe Community Professional ,
Dec 31, 2020

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Check in your camera manual.

 

 

Regards. My System: Lr-Classic 10.1.1, Photoshop 22.2, Lightroom 4.1, Windows-10 Nikon DSLR.

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Adobe Community Professional ,
Sep 26, 2019

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Mac or Windows? Which version of the OS?

Which exact version of Lightroom?

Which camera?

 

The picture orientation is stored in the EXIF data. If the pictures are coming directly from the camera, the EXIF data should still be there. (Some web sites like to strip it out.)

 

If the camera is pointed close to straight up or straight down, the camera's orientation sensor can often get confused.

 

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Community Beginner ,
Sep 30, 2019

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Thanks... I have a Mac Pro, up to date OS, Lightroom CC, and a Canon 5D MarkIV

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LEGEND ,
Sep 30, 2019

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See page from mark4 manual

 

Screen Shot 2019-09-30 at 3.44.41 PM.png

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