With the new update I am unable to import more that about 10-20 raw files before Lightroom crashes. Can cr.2 files from SD card attached via cable. Closes the app completely.Note: This conversation was created from a reply on: Lightroom Mobile: Allow Direct Importing images into iPad with ios 13.
Suzanne, I find no crash reports from you under the email you've used on this forum. Do you use a different email? Do you get a crash report dialog? Is the dialog from the OS or Adobe? If no dialog then it sounds like a hardware failure - likely memory.
No crash report. Lightroom just shuts down. Ipad pro 9.7".
Thanks for responding. I am trying to find a viable way to use ipad while traveling and syncing back to classic via synced collection. It all works except for the direct import issue.
What is the free space on the iPad? How old is the iPad? I assume you are on iOS 13.3? Lightroom 5.1 for iPad? Have you tried uninstalling and reinstalling the App?
Ok. That is a 2016 iPad Air and should meet specs no problem.
Restart the iPad
Launch Lightroom
As soon as it crashes, restart Lightroom and immediately create a log file.
Instructions: iOS Log File can be triggered when you open up the Lr Mobile settings and then navigate in to the Help & Support section and long-press (2-3 sec) “Access our Support Forum”-entry and a diagnostic log will be generated and attached to your local mail client.
I will send you an email with the instructions where to send.
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