Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
23

P: Can't Post Photos Exported from LR Mobile to Instagram

Community Beginner ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

ANROID LIGHTOOM MOBILE: Can't Post Photos Exported from LR Mobile to Instagram

 

Has anyone else had issues posting exported photos from Lightroom Mobile (Android) to Instagram? I have a Samsung S24 Ultra and have not been able to share edited images to Instagram since I got my phone a month ago or so. My work around has been to post edited photos to Facebook which works, then save that file back to my phone from Facebook, then upload that to Instagram.

 

I get a "Photo can't be posted" error every time regardless if I'm on cell or Wi-Fi.

Bug Investigating
TOPICS
Android

Views

4.3K
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Dec 18, 2024 Dec 18, 2024

Hi All! Thanks for the comments and sharing the details. The team has started investigating this. 

Best,
Sameer K

Status Investigating

Votes

Translate
48 Comments
New Here ,
Oct 01, 2024 Oct 01, 2024

Copy link to clipboard

Copied

I did turn on the HDR and it has been working for me so far. Still kinda strange it has to be in that setting.

Votes

Translate

Report

Report
Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

Copy link to clipboard

Copied

Please DM me a few sample images before you edit them in Lightroom and the images you've saved to the device from Lightroom. 

As suggested before, have you reinstalled & allowed full permissions to both applications? 

 

Thanks! 

Sameer K

Votes

Translate

Report

Report
New Here ,
Oct 03, 2024 Oct 03, 2024

Copy link to clipboard

Copied

done...see your DM

Votes

Translate

Report

Report
New Here ,
Oct 03, 2024 Oct 03, 2024

Copy link to clipboard

Copied

btw yes both application are runnig latest releases and have all the correct permission.

 

As I mentionned posting to reel works which demonstrates that instagram as the correct permission. Additionnaly I tested by moving the edited picture in the DCIM directory of the phone ... but it does not work as well

Votes

Translate

Report

Report
Community Beginner ,
Oct 03, 2024 Oct 03, 2024

Copy link to clipboard

Copied

Issue came back again. Seems like a particular dimension thats no longer accepted. But the moment I make a slight adjustment in the gallery, even sizing, straight after exported from LR mobile, i was then able to upload it to IG again

Votes

Translate

Report

Report
New Here ,
Oct 05, 2024 Oct 05, 2024

Copy link to clipboard

Copied

Been dealing with this for months, but only in some accounts. I have several IG accounts and it only fails on two of them. So frustrating. 

 

I have to re-edit them in Google photos (on an Android, sorry) so that I can post them. 

Votes

Translate

Report

Report
New Here ,
Oct 22, 2024 Oct 22, 2024

Copy link to clipboard

Copied

I have this issue too. Can confirm that a slight tweak to image in gallery app allows me to post. Tried exporting from LR in several sizes but none could be posted to Insta feed. 

Votes

Translate

Report

Report
New Here ,
Oct 22, 2024 Oct 22, 2024

Copy link to clipboard

Copied

Samsung S24 Ultra with all latest version apps and OS

Votes

Translate

Report

Report
New Here ,
Oct 30, 2024 Oct 30, 2024

Copy link to clipboard

Copied

I have this problem too with my Samsung Galaxy S24. It's super frustrating and the only work around I have found is to uninstall and reinstall Instagram. It will allow me to post one time with no problem but any subsequent attempts will trigger the same issue. So, basically, I am uninstalling anf reinstalling IG multiple times a day and/or posting from my old iPhone that doesn't have this problem.

Votes

Translate

Report

Report
New Here ,
Oct 30, 2024 Oct 30, 2024

Copy link to clipboard

Copied

Does the workaround to make a slight edit in your native photo app and saving not work for Samsung? It sucks, but it's better than reinstalling Instagram every time you wanna post something. 

Votes

Translate

Report

Report
New Here ,
Nov 04, 2024 Nov 04, 2024

Copy link to clipboard

Copied

Hello I have the same issue.

My last post from Lightroom was on the 30 August, since then I've been unable to post from Lightroom direct or by saving to my Pixel 8 first. It's the same if I use the phone camera or use the phone to make edits from my Fujifilm or Nikon cameras. I've tried coping, resizing and trying to make changes to how I've edited files, but no use still get the same message. I can load files straight from the phone camera or to my phone from cameras then to Instagram no problem. I've looked online and no luck with any suggestions I've found. Please help Adobe!

Votes

Translate

Report

Report
New Here ,
Nov 04, 2024 Nov 04, 2024

Copy link to clipboard

Copied

I was able to get my photos edited and posted until just yesterday. I did have the HDR on to get passed it before now it stopped again. Very frustrating.

Votes

Translate

Report

Report
Adobe Employee ,
Nov 05, 2024 Nov 05, 2024

Copy link to clipboard

Copied

Hey, @KnightRespected. Please check my direct message to you. 

Thanks!
Sameer K

Votes

Translate

Report

Report
New Here ,
Nov 05, 2024 Nov 05, 2024

Copy link to clipboard

Copied

Issues recurring with the same old issues. 

 

Device: Google Pixel 8 Pro

Android Firmware: Android 15

Adobe Lightroom: Lightroom Android V10.0.2

 

@Sameer K Please let me know you would like me to DM you the original photo, plus the edited.

 

Thank you

Votes

Translate

Report

Report
Adobe Employee ,
Nov 06, 2024 Nov 06, 2024

Copy link to clipboard

Copied

@Tzuen I've sent you a private message about this. 

Thanks! 

Sameer K

Votes

Translate

Report

Report
New Here ,
Nov 18, 2024 Nov 18, 2024

Copy link to clipboard

Copied

I've been having this problem for months. I have no permanent solution. S24 Ultra.

 

Something I noticed though. You can upload your Lightroom photos in the IG app, so long as you upload more than one at a time. If it's just a single photo, you need to edit it slightly in the Gallery app (or order editing app) before posting it.

Votes

Translate

Report

Report
New Here ,
Nov 18, 2024 Nov 18, 2024

Copy link to clipboard

Copied

I have a temproray solutions if you still want to upload the edited photos from the Lightroom to Instagram.

 

Once the photo exported from Lightroom, pls use your mobile native photo app for minor editing, example cropping, or adjusting the perspective. Then Save a copy. With the copy that you've saved, you may upload it on Instagram.

Votes

Translate

Report

Report
New Here ,
Nov 18, 2024 Nov 18, 2024

Copy link to clipboard

Copied

Yes, this is what many others in this thread have done. However, this is a
workaround, not a solution.

Votes

Translate

Report

Report
New Here ,
Dec 15, 2024 Dec 15, 2024

Copy link to clipboard

Copied

Hi Sameer, like others on this thread I have a new Google Pixel running Android 15. When I try to share an edited photo from LR mobile I get a 'photo can't be posted' error. When I try the same action on my older OnePlus running Android 14, I can upload the photo. Do you have any idea why I am having difficulty. I have re-installed instagram and LR vv10.0.2 is on both phones. It seems like there is a problem with Android 15. I don't want to downgrade back to 14 as this erases all my data/apps/configs etc in an attempt to get be able to do something similar to what I was able to do with another phone. So if you have a fix that doesn't involve the complicated option identified here can you post it?

Votes

Translate

Report

Report
Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

Copy link to clipboard

Copied

Hi All! Thanks for the comments and sharing the details. The team has started investigating this. 

Best,
Sameer K

Status Investigating

Votes

Translate

Report

Report
New Here ,
Jan 02, 2025 Jan 02, 2025

Copy link to clipboard

Copied

Same issue exporting from lightroom the re-editing in snapseed. Still unable to upload to IG. 

 

But if I upload pictures from my Canon R6 edited through lightroom mobile it works fine.

Votes

Translate

Report

Report
Community Beginner ,
Feb 12, 2025 Feb 12, 2025

Copy link to clipboard

Copied

I just got my new Samsung S25 Ultra and now I can upload LR edits to Instagram! Now I can start using the LR app again... 

Votes

Translate

Report

Report
New Here ,
Feb 28, 2025 Feb 28, 2025

Copy link to clipboard

Copied

LATEST

Same issue

Votes

Translate

Report

Report