P: Can't share pics to instagram anymore, the only solution is export it

[FeedbackCommunityMember]

Unable to export to Instagram

[Rick Spaulding -]

Hmmm... In the meantime I guess you could export the image to your camera roll then import them into Instagram from there. 

[bettyjoh]

I can do that but it’s tedious compared to going straight from LR mobile. It tends to stop me from posting to Instagram. Is Instagram blocking LR mobile?  There seem to have been a few issues this past year.  A problem gets fixed and then another problem crops up. 

[Rick Spaulding -]

Yeah, at this point we are working with them to figure it out. We will just have to wait and see. Sorry...

[bettyjoh]

OK. I’ll keep trying to see if it starts working at some point. Thanks for your responsiveness. I remain a Lightroom fan. 

[kelvin_tong]

I think the problem is from the Instagram App. I am getting the same error when I export from google drive as well as LR mobile. 

[FeedbackCommunityMember]

I have the latest updates for Instagram and Lightroom running on iOS 14.2. Every time I try share a picture from Lightroom to Instagram I get an error message ‘so thing went wrong’ 

Any idea on why this is happening would be great, I’v had Lightroom for less than a month and this problem is disappointing!

[Rick Spaulding -]

I'm merging this post with and existing thread about this issue.

[TDC3000]

@Rick The above solution *was* working and now it's not anymore (long press, open in app)

- understood that I can export and upload via the instagram app, just adding helpful information as you track this down - thank you! (Lightroom Mobile, iOS 14.4, LR mobile v 6.1.0 C2677A/7

[kelvin_tong]

It is working now. You should be able to pick any picture from the LR mobile app and able to "share to", "open in" or "export as" then select IG after. It has been working for at least last 2 weeks. I have iOS 14.4, LR mobile 6.1.0C2677A/7 and IG V175.0.0.23.117. Good luck. 

[TDC3000]

That’s great to hear & thanks for noting the IG version. I was on 175 and it was definitely not working (see above), however IG 176 just installed (“bug fixes”) and now it is working (again) and very smoothly. 

Forgot to mention I am on iPhone12pro if that was a difference. 

This seems to be a dynamic situation, thanks for all the support. 

[Rikk Flohr: Photography]

Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

[bettyjoh]

Thanks Rikk for this update.  

Betty

[defaulto3ugm72xo2zr]

The same issue here.

[owenw29199501]

Also, if you use the export to instagram option, the text and tagging options are not present.

After testing this out, by posting using Lightroom to instagram export, the number of views on posts was much lower than posting from Instagram - due to tagging and other things working right off the original post.

Lightroom export isn't functional imho.

The work flow should be to move the file to the local device and get it off Adobe Cloud (because apps don't play well with it either), and from local device post using a web interface or native app.