P: Custom sort or latest chosen sort option is not persistent

[FeedbackCommunityMember]

Expected behaviour:

Given a lightroom album with images

When I select “Sort by Custom > Custom > Edit”

And reorder my images

And reopen the App

Then the images are shown in the Custom order

(same behaviour expected for the general case, the latest chosen sort option)

Current behaviour:

Images are shown in the default order by capture date for all albums after reopening the App.

Problem I see with it:

Earlier custom sort was persistent, images were shown according to the latest chosen sort option. Now, I need to reset the desired sort option for all albums every time I open the App which is inconvenient recurring work.

[Rikk Flohr: Photography]

This is a known issue and should be fixed in the next release. 

[FeedbackCommunityMember]

In LR for IOS, all albums fail to respect my required sort order which is “Sort by capture date (descending)”. LR always goes back to ascending order after new photos are added 

Please help

Thqnks

[NYNC]

Since a recent update, LR Mobile on iOS ignores Custom Sort order set for collection synced from LR Classic on Windows PC. If I manually select Custom Order, the change doesn’t stick. Next time I open LR Mobile, the collection is back to Sort by Capture Time default. Same issue on both iPhone and iPad. 

[Rikk Flohr: Photography]

Greetings,

Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify that you are no longer experiencing the issue.

Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.

[FeedbackCommunityMember]

Thank you for the update and the fix, I am not seeing the issue since the update.

[Todd Shaner]

@durham1 I am also seeing the same issue on my Android Samsung Note Pro 12.2 tablet using the version LR Mobile For Android 6.1 with LrC 10.1. I have numerous albums created in LrC that all have Custom Sort Order. The sort order in the Web app at https://lightroom.adobe.com/ matches what I see in LrC 10.1. When I check my Samsung tablet all of the albums are sorted by Capture Time. If I go into each album and change the Sort Order from Capture time to Custom the sort order matched what I see in LrC 10.1 and the Web app. However, if I close LR onmy tablet or power it off the sort order reverts to Capture Time same as what you are seeing. I'm not sure when this changed, but I did not have the issue with older versions.

Rikk, is this something Adobe Engineering is aware of and working on?

[Rikk Flohr: Photography]

Yep, we already have a bug logged, Todd.  I will update this thread.

[Todd Shaner]

Thanks Rikk and Happy New Year!

[Rikk Flohr: Photography]

Greetings,

The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ]. 

Note: iOS and Android updates may take up to a week to appear in your App Store.

Thank you for your patience.

[Rikk Flohr: Photography]

Greetings,

The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ]. 

Note: iOS and Android updates may take up to a week to appear in your App Store.

Thank you for your patience.