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My Lightroom mobile keeps crashing when I try to use the new mask select features on any raw images. Is this happening to anybody else?? I have the iphone 8
Setting status - adding bug number
Got it, this is about RAM so deleting anything from the disk should not have any effect.The amount of RAM on the device can depend on which other apps you have installed.E.g. certain mail applications can use more memory than others.@RIKIDO5EE9 can you please let us know what kind of images you have a problem with when this occurs?* Are they raws or jpgs? * Image dimensions? * Does it happen after many edits on different images or like on the first one?* If you are a subscriber, do you use Originals or Smart Previews (Cloud Storage & Sync setting)?Thanks,Ignacio
@RIKIDO5EE9 never mind, I have been able to reproduce this issue. It is somewhat intermittent for me but I can see that a longer usage of masking on a device like the iPhone8 can lead to out-of-memory kills.
Hi, I'm on similar setup as above, iPhone 8 with about 15GB free. Could you give any guidance on how much memory is needed, storage and RAM and how et could measure this?
If the app is crashing on out of memory, it'd be useful to know what to do. thanks.
@delh66567694 For some users force quitting all apps would be the first thing to try out.If that doesn't work, then force quitting all apps and restarting the device (in case any app triggered a system memory leak).Besides the size of the image (dimensions/pixels) it really depends on how many apps/which apps you have installed and how much memory they use/leave for other apps.
Thanks again for the reply. Is this going to be fixed as a bug? If the app isn't handling the memory correctly and crashing then that's just a bug?
Seit dem letzten Update stürzt Lightroom immer ab, sobald ich den Himmel maskieren will. Ich nutze IPhone 8.
Thanks for reaching out. Merging this with an existing parent thread.
Please upvote the existing thread from the top.
Thanks for the tip! Worked for me!