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P: Lightroom 5.2 import window arrows navigation not working

New Here ,
Feb 12, 2022 Feb 12, 2022

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Hi,

Since 5.2 update, keyboard shortcuts (left/right/space) are unresponsive when importing photos to Lightroom. I've tried everything and nothing worked. I've downgraded to 5.1 via Creative Cloud and keyboard started working again.

 

Hope this helps to be able to fix it in upcoming versions.

 

  • MacBook Air (M1, 2020)
  • MacOS: 12.2.1 (21D62)
Bug Fixed
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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Apr 11, 2022 Apr 11, 2022

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Status Fixed

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5 Comments
Adobe Employee ,
Feb 13, 2022 Feb 13, 2022

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I am able to replicate the failure on both Mac and Windows. I've opened a bug report with the LrD team. Thanks for your report!

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Acknowledged

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New Here ,
Feb 17, 2022 Feb 17, 2022

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Thank you for aknowledging the bug. Is there any expected timeframe for fixed to be pushed for clients? Since i've downgraded, application always shows me a banner advising to update to latest version. I hide it for now, but it's just pops up every time 🙂

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New Here ,
Mar 31, 2022 Mar 31, 2022

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Hey - my arrows keys don't work when i'm importing to lightroom from an SD card.  I either have to select all or select individually.   They appear to work in every other scenario.  Does anyone have an idea as to how to fix this?  I'm on Mac OS Monterey apple silicone Lightroom v5.2

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Enthusiast ,
Mar 31, 2022 Mar 31, 2022

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This is a known bug. You must down grade as stated earlier in the thread, or wait until Adobe has a fix.

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Adobe Employee ,
Apr 11, 2022 Apr 11, 2022

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LATEST

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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