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P: Lightroom on iOS stuck on preparing your subscription

Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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IMG_0237.PNGIMG_2643.PNGIMG_2644.PNG

As you can see from the pictures above, I've tried subscribing on both iPhone and iPad, nothing worked. I tried uninstalling and reinstalling the all, didn't work. Please help me.

Bug Fixed
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iOS: iPhone , iPadOS

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correct answers 2 Pinned Replies

Adobe Employee , Oct 27, 2023 Oct 27, 2023

Setting status

Status Investigating

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Adobe Employee , Nov 13, 2023 Nov 13, 2023

Lightroom Mobile for iOS 9.0.1 was released today and contains a fix for this issue. Please download and install 9.0.1. from the App Store. 

Thank you for your patience!

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4 Comments
Adobe Employee ,
Oct 27, 2023 Oct 27, 2023

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Setting status

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Investigating

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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Thanks for replying!

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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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I'm not sure if it is done by you. But the problem is gone, thanks again!

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Adobe Employee ,
Nov 13, 2023 Nov 13, 2023

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Lightroom Mobile for iOS 9.0.1 was released today and contains a fix for this issue. Please download and install 9.0.1. from the App Store. 

Thank you for your patience!

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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