• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

P: Problem with DNG mode

Community Beginner ,
Apr 19, 2020 Apr 19, 2020

Copy link to clipboard

Copied

When I use DNG mode the screen gets purple and the photos look the same way

Bug Acknowledged
TOPICS
Android , iOS: iPhone , iPadOS

Views

291

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
7 Comments
Adobe Employee ,
Apr 19, 2020 Apr 19, 2020

Copy link to clipboard

Copied

What is your Device Model?
What is your device's OS version number?
Does this happen to all images?
Only camera captured images?
Only when in the camera app?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 19, 2020 Apr 19, 2020

Copy link to clipboard

Copied

My device is a Huawei P30 lite
My device's OS is Android 9
It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 19, 2020 Apr 19, 2020

Copy link to clipboard

Copied

My device is a Huawei P30 lite

My device's OS is Android 9

It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it

Votes

Translate

Translate

Report

Report
LEGEND ,
May 12, 2020 May 12, 2020

Copy link to clipboard

Copied

I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw.

Votes

Translate

Translate

Report

Report
LEGEND ,
May 12, 2020 May 12, 2020

Copy link to clipboard

Copied

I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw

Votes

Translate

Translate

Report

Report
LEGEND ,
Jul 30, 2020 Jul 30, 2020

Copy link to clipboard

Copied

I also have a p30 lite and have the same problem. I am devistated as I only got this phone because of the camera, and I really want to capture DNG. Did either of u figure this out or find a way around this?

Votes

Translate

Translate

Report

Report
LEGEND ,
Nov 21, 2020 Nov 21, 2020

Copy link to clipboard

Copied

LATEST

I gave a p30 lite and I'm having the same issue. Saving to raw format was why I bought this phone. Your app states it's compatible, but it doesn't work. Pink screen. Please advise when this issue will be resolved. It was reported well over a year ago. Your lack of response is disturbing. I'm an annual subscriber of your full suite, and this lack of care is not a good sign of support. 

Votes

Translate

Translate

Report

Report