P: Problem with DNG mode

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Community Beginner ,
Apr 19, 2020 Apr 19, 2020

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When I use DNG mode the screen gets purple and the photos look the same way

Bug Acknowledged
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Android , iOS: iPhone , iPadOS

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7 Comments
Adobe Employee ,
Apr 19, 2020 Apr 19, 2020

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What is your Device Model?
What is your device's OS version number?
Does this happen to all images?
Only camera captured images?
Only when in the camera app?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Apr 19, 2020 Apr 19, 2020

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My device is a Huawei P30 lite
My device's OS is Android 9
It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it

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Community Beginner ,
Apr 19, 2020 Apr 19, 2020

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My device is a Huawei P30 lite

My device's OS is Android 9

It only happens when I open the camera inside the app of Lightroom Mobile and when I capture photos with it

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LEGEND ,
May 12, 2020 May 12, 2020

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I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw.

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LEGEND ,
May 12, 2020 May 12, 2020

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I have the same issue, it happens only when I select DNG mode on my Huawei P30 Lite. I had before a Huawei P Smart and didn't had any issues to shoot raw

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LEGEND ,
Jul 30, 2020 Jul 30, 2020

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I also have a p30 lite and have the same problem. I am devistated as I only got this phone because of the camera, and I really want to capture DNG. Did either of u figure this out or find a way around this?

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LEGEND ,
Nov 21, 2020 Nov 21, 2020

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I gave a p30 lite and I'm having the same issue. Saving to raw format was why I bought this phone. Your app states it's compatible, but it doesn't work. Pink screen. Please advise when this issue will be resolved. It was reported well over a year ago. Your lack of response is disturbing. I'm an annual subscriber of your full suite, and this lack of care is not a good sign of support. 

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