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P: Tif files exported from PNG with Transparency lose transparency and are saved on White Background

Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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My images start off as PNG's with no background and once edited and exported out of Lightroom, they have white backgrounds added. Save transparency is selected and in the past, never had this issue. This is a bug

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macOS , Windows

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correct answers 2 Pinned Replies

Adobe Employee , Oct 20, 2022 Oct 20, 2022

I am able to replicate this on Mac as well. Filing a bug. Thank you for the report!

Status Investigating

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Adobe Employee , Dec 13, 2022 Dec 13, 2022

Greetings all, 

 

Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience. 

Status Fixed

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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I am able to replicate this on Mac as well. Filing a bug. Thank you for the report!

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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New Here ,
Oct 26, 2022 Oct 26, 2022

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The issue started when I updated my Lightroom from version 5.5 to 6.0.

 

With version 5.5 I could export my TIF image with a transparent background with 'save transparency'. After updating it to version 6.0 and following the same steps (Importing a picture with a transparent background, then exporting it in TIF format (that was original) with 'save transparency') it exports the image with white background! HELP! 

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Adobe Employee ,
Dec 13, 2022 Dec 13, 2022

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Greetings all, 

 

Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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