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P: UW Lens Not Working in v8.0 Lightroom Mobile App

Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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Hi - installed the latest version of the Lightroom Mobile app on my iPhone 11 the other day and UW support is now gone in all photo modes - including Auto and Pro.

 

Can this functionality be returned to the camera app please?

Bug Acknowledged
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correct answers 1 Pinned Reply

Adobe Employee , Oct 19, 2022 Oct 19, 2022

Converting this to a bug for better tracking and setting to Acknowledged.

 

UW DNG capture was disabled due to a platform bug that crept into iOS 16 preventing such captures from actually working. See this other thread: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-camera-doesn-t-work-properly-when-using-ultra-wide/idc-p/13258206#M7717

 

Until Apple resolves the capture failures in an iOS update, LR will hide the UW DNG option.  The alternatives are to either capture JPG,

...
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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Converting this to a bug for better tracking and setting to Acknowledged.

 

UW DNG capture was disabled due to a platform bug that crept into iOS 16 preventing such captures from actually working. See this other thread: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-camera-doesn-t-work-properly-w...

 

Until Apple resolves the capture failures in an iOS update, LR will hide the UW DNG option.  The alternatives are to either capture JPG, or use the native camera if one's device supports UW Apple ProRaw capture

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Explorer ,
Oct 20, 2022 Oct 20, 2022

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iPhone 12 Pro Max

iOS 16.0.3

Lr v8.0.0 7FE042/60

 

Lr Camera no wide-angle lens in any mode

 

 

Mark Stothard MA ARPS

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New Here ,
Nov 24, 2022 Nov 24, 2022

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Since the most recent update (v 8.0.1) I can no longer select the ultra wide lens option in the LR camera on my iPhone 11 Pro???

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New Here ,
Nov 29, 2022 Nov 29, 2022

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The option to select the UW lens on adobe Lightroom has disappeared, how can I get it back please. I urgently need for my work. Thank you for your support.

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Explorer ,
Dec 20, 2022 Dec 20, 2022

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Lightroom mobile 8.1 does not recognize my ultrawide lens on iPhone 11Pro. I just discovered this today when I was trying to take a photo -I hadn't realized that the app had auto updated. 

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New Here ,
Feb 22, 2023 Feb 22, 2023

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AppleのAppStoreで、WとTは選択できるが、UWが22MAXアップデート後に選択できない旨の不具合をご連絡させていただき、回答で以下の内容の回答をいただき実施いたしました。

  • 端末の電源を落としての再起動 ⇒ 実施済み
  • ネットワークの再接続 ⇒ 実施済み
  • ログアウト/ログイン⇒ 実施済み
  • アプリからキャッシュクリア⇒ 実施済み
  • 非使用のAppを取り除く ⇒ 全てでは有りませんが実施済み
上記以外に、アプリ自体を削除して再起動そしてインストールまで実施いたしましたが
UWは選択できませんでした。 

こちらは、解消できるのでしょうか?
こちらの環境をご連絡いたします。
■ネットワーク環境
 Cellular(docomo) &Wi-FI(Nuro)
 
■端末情報
  • iPhone 11Pro Max
  • iOS 16.3.1

AppleカメラとLightroomカメラの動作ファイルを添付いたします。

ご確認よろしくお願いいたします。

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