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P: Watermark cut off at the bottom when exporting image

Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Since updating to the latest version of Lightroom, my watermarks have been cut off slightly at the bottom when exporting. This had never been a problem previously when I edited images in the same way. See attached a photo from before the update and how the watermark now appears.

 

Lightroom version: 5.2 x64 [ 20220128-1049-86119e0 ] (Jan 28 2022)

Operating system: Windows 10
OS Version: Windows 10 Home (2009)
Computer model: Acer Aspire A515-45 / AMD Ryzen 7 5700U with Radeon Graphics

Bug Investigating
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correct answers 1 Pinned Reply

Adobe Employee , Jan 13, 2023 Jan 13, 2023

updating status and adding bug number

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Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

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Is it possible for you to post a screenshot of your watermark settings as well?

 

Thanks!

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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Hi Rikk, see attached the setting I used.

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Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

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Thanks - Do you see the same problem with identical settings and a different font?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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I seemed to have solved the problem, after changing fonts and back to the original, it is no longer cut off at the bottom.

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Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

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That's odd. I can see it on my end so something must be up. Let me know if the issue reappears. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Screen Shot 2022-07-28 at 10.31.20 AM.png

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New Here ,
Aug 22, 2022 Aug 22, 2022

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Still looking for a solution to the truncation of the watermarks. When I first add a new watermark, all is fine. With subsequent sessions, the watermark is truncated no matter what I do (turn off, turn on, add an extra letter to see if the new watermark length is honored...etc. All works until you click okay and return to the panel for outputting the photos...at which point the watermark is recast as a truncated watermark looking like an "r" rathern than a "n" at the end of my name.

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Adobe Employee ,
Sep 13, 2022 Sep 13, 2022

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@Stanley25755585azg3  Are you using Lightroom Desktop (5.5) or Lightroom Classic (11.5)?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Sep 14, 2022 Sep 14, 2022

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Rikk Flohr,
Here are all the specs...more than I am sure you need.
Any solutions greatly appreciated.
Take care,
Stan Paxton - USGS Denver

Lightroom version: 5.5 x64 [ 20220803-1612-16f3c2a ] (Aug 3 2022)
NGL Version: 1.29.0.5
WF Version: 4.5 d184708
VF Version: 1.0.114.1
HIL Version: 40405
Operating system: Windows 10
OS Version: Windows 10 Enterprise (2009)
Application architecture: x64
System architecture: x64
Computer model: Dell Inc. Precision 7550 / Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz
Logical processor count: 16
Processor speed: 2.3 GHz
Built-in memory: 65164.1 MB
Real memory available to Lightroom: 65164.1 MB
Real memory used by Lightroom: 1611.3 MB (2.4%)
Virtual memory used by Lightroom: 2574.5 MB
Memory cache size: 1027.7 MB
Internal Camera Raw version: 14.5 [ 1177 ]
Maximum thread count used by Camera Raw: 9
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 202MB / 32582MB (0%)
Camera Raw real memory: 202MB / 65164MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200, 2) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA Quadro T2000 (27.21.14.6230) - 4 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\spaxton\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\spaxton\AppData\Local\Adobe\Lightroom CC\Data



Sincerely,

Stanley (Stan) T. Paxton, Ph.D.
Geologist - Energy Resources Science Center
U.S. Geological Survey
MS 939, P.O. Box 25046, DFC
Denver, CO 80225-0046
Phone 303-236-5563 303-236-0459 (FAX)
Mobile 405-332-6949

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New Here ,
Sep 17, 2022 Sep 17, 2022

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Quick question. When I export my pics in portrait orientation my signature is cut off. How can I change this? 

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Community Beginner ,
Nov 21, 2022 Nov 21, 2022

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I was facing the same issue and I know the bug exists in LR11.5 release, I do not know it it was fixed in the newest LR version.

While struggeling with the problem I found a workaround which seams to work for me - so you can try. It's very simple - just put an empty line befor and/or after the text definition and cutting does not appear.

Hope this helps. From my experience Adobe is not eager to quickly fix such bugs.

 

Extra text lines before and after-io.png

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Adobe Employee ,
Jan 13, 2023 Jan 13, 2023

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updating status and adding bug number

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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New Here ,
Feb 16, 2023 Feb 16, 2023

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What's the current status on this? I'm having same issue where my graphic is being clipped. 

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New Here ,
Feb 22, 2023 Feb 22, 2023

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Dear Adobe specialists!

 

Don't be angry with me, but now I just have to say it: It is unbelievable that the problem with truncated text watermarks has not been solved for months. As a Windows Software Egineer, I cannot understand that such a small problem cannot be solved by Adobe within a few days (very highly calculated). Am affected by this myself: In my watermark

 

T     H     O     M     A     S           R     U     F           F     O     T     O     G     R     A     F     I     E

 

the last "E" is no longer displayed, depending on the export resolution!

 

 This is clearly a simple rounding error, which is also known to some Windows programmers. This can be due to font rounding errors during rendering or simply due to inaccurate calculation of the limiting borders. 

 

Possible solution:Depending on the orientation of the watermark on the left, on the right or on both sides, add margin in the export source code (or spaces, which are taken into account). In any case, as an otherwise very satisfied Ligtroom and Photoshop user, I'm already a bit irritated when I see that this is hardly needed for professional photographers. And that, as I take various forum entries, for months!

 

In any case, as an otherwise very satisfied Lightroom and Photoshop user, I'm already irritated to see that the watermarking tool, important for professional photographers, has been unusable for so long.

 

Now I wish good luck in solving the problem. And of course I am happy about the other great dine in Lightroom Classic and Photoshop 😉

 

Best regards from Switzerland
Thomas Ruf

www.thomas-ruf.ch

 

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Just updated LR to the latest version last night (12.2) and I'm now having this issue but ONLY if I make a new watermark preset. I had an old preset that I didn't like the location of so I tried to alter and save, now it chops the bottom off my graphic, so I'm stuck with the crappy old location until this is fixed. Looks like it could be a while though?! Let's GO adobe!

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Do we have a fix for this already? I am still having this problem.

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New Here ,
Aug 01, 2023 Aug 01, 2023

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Forget that Adobe will solve this problem in the near future. You only need to look at the timestamp of the entries to see that while Adobe can make great software such as B Lightroom, but doesn't take us customers seriously at all. Why do photographers need an error-free watermark function 😉 In an emergency, I implemented the watermark as a graphic with Affinity Designer, which now also works in Lightroom. And by the way: If Adobe hadn't annoyed me so much, I would be using Adobe Illustrator today...

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New Here ,
Nov 28, 2023 Nov 28, 2023

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LATEST

It's still a problem - an annoying one!
And it's nearly Christmas 2023!

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