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Невозможно восстановить удаленные фото

New Here ,
Oct 20, 2023 Oct 20, 2023

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По ужасной случайности случайно удалила все фотографии с авторскими пресетами в мобильном лайтруме, в итоге не могу их восстановить, приложение ругается, что недостаточно места в облачном хранилище, хоть я и очистила его максимально, и предлагает оформить подписку, а так как я нахожусь в России, сделать это возможности нет. Кто сталкивался с таким? Как решили проблему?

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Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

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Hello @Anastasya33063111dray 

I see you are using the free version of Lightroom, which does not have cloud storage backup for presets or photos.  I also see no data uploaded to your account, so even if you did subscribe there is nothing to restore.

 

The only remaining possibility to recover files is that you hopefully have an iTunes or iCloud backup of your device, made at a time when Lightroom still had your images and presets inside the app.  If you could restore a backup like this, you would be able to recover your lost photos and presets.  Other then this, I'm afraid there's no way to recover your lost items.

 

Having lost images myself from a failed hard drive, I sympathize with you.  I hope you discover a backup of your device somewhere.

 

--Charlie

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