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Почему не работает премиум пакет

New Here ,
Jun 09, 2021 Jun 09, 2021

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Я подключила премиум пакет до 30.06 а мне сейчас приложение показывает что нужно купить его ещё раз , причём я нажимаю ещё раз а он мне выдаёт ошибку

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Mobile, Problem or error

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New Here ,
Jun 10, 2021 Jun 10, 2021

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Почему я не пользоваться премиум пакетом 

,... он у меня подключён и действует до 30.06

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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

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Hello @Татьяна5C4F 

Is this with Lightroom iO or Android?

Please try Restore Purchase.  See steps at: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

If Restore Purchase fails and shows an error message please reply and share the error message here.  If you do see an error indicating "Duplicate Purchase" this means you have another Lightroom account that is subscribed that is not the account you are currently signed into.

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