Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Что то с аккаунтом

New Here ,
Nov 20, 2020 Nov 20, 2020

Copy link to clipboard

Copied

Я решил попробовать премиум лайтрума, мне было предложено тестовые 7 дней, я согласился но с меня сразу списали плату за месяц подписки. 
решил попользоваться месяц и отменить подписку, но пропользовавшись день, у меня в приложении стали недоступны платные функции. Что не так?

TOPICS
Mobile, Problem or error

Views

77

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

LATEST

Hello

I checked against the Adobe ID you used for the forums post, and see a valid Lightroom Premium subscription that started on November 18, 2020.  I see you also had a Lightroom subscription through the app store starting about a year ago.  If you no longer wish to have the current Lightroom Premium subscription, please cancel the subscription in your iTunes accoutn settingds as contact Apple Support as they are able to issue refunds for iOS App Store purchases.

 

Thank you!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines