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ซิ้งค์ภาพใน Lightroom ไม่ได้ เป็นเมล์@ngs.privo.com

New Here ,
Jul 25, 2023 Jul 25, 2023

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ซิ้งค์ภาพไม่ได้ เป็นเมล์ ngs.privo.com แต่ใช้แบบเสียเงินไปแล้ว

 

  • IMG_2799.png

     

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iOS: iPhone , iPadOS , macOS

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Adobe Employee ,
Jul 25, 2023 Jul 25, 2023

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Hi @saeed304425827ke6 

 

I understand how frustrating it can be when things aren't working as expected. Let's see what we can do to get you back on track. Which version of the application are you using? Did you change your email ID recently?

 

Ensure that you have a stable and reliable internet connection on your device. Lightroom requires a network connection to sync photos with the Adobe Creative Cloud.

Try signing out of your Adobe account within the Lightroom app and then signing back in. This can refresh the account connection and may resolve any sync-related problems. 

Let us know if it helps.

 

Best,

Ranjisha

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New Here ,
Jul 25, 2023 Jul 25, 2023

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IMG_2798.png

  

IMG_2803.png

IMG_2799.png

 

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Adobe Employee ,
Jul 27, 2023 Jul 27, 2023

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Thanks for the screenshots. It seems that the subscription has expired. Can you share the registered email ID with us?

Have you tried the suggested steps? 

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